Mid Market Account Manager, Spectrum Business

Spectrum

Mid Market Account Manager

Ready to advance client relationships while driving business growth? As a Mid Market Account Manager at Spectrum, you will focus on upselling, renewing and retaining voice, data and video services for existing customers in the Mid-market and Enterprise segments. Your consultative approach and dedication to client partnerships will help boost revenue and reinforce Spectrum's reputation for trusted solutions.

Responsibilities

How You Will Make an Impact

Upsell voice, data, cloud and video services to existing customers and secure contract renewals within assigned segments
Win back former customers by presenting compelling solutions and incentives
Achieve monthly revenue quotas through strategic account management and targeted sales activities
Initiate contact with prospective clients through telephone outreach, cold call visits, networking and participation in industry events
Develop customer-centric proposals that articulate Spectrum's value proposition
Collaborate with Account Executive and Account Consultant teams for seamless handoff and ongoing client management
Maintain comprehensive sales databases to track activity and customer information
Work closely with Sales Support and Marketing teams to drive successful account outcomes
Participate in sales meetings and training sessions to deepen your knowledge and expertise

Working Conditions

Office-based role with occasional travel to customer locations

Qualifications

What You Will Bring to Spectrum

Required Qualifications

Education

High school diploma or general education degree required (GED)

Experience

Working knowledge of computers, computer networking, Internet solutions and fiber-connected networks

Preferred Qualifications

Education

Bachelor's degree in a business-related field

Experience

Account management or sales experience in the telecommunications B2B industry

Skills

Practical experience using CRM systems such as SalesForce
Proficiency with Microsoft Excel, Word, PowerPoint and Outlook

Spectrum

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Vacancy posted 2 days ago

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