AR Specialist

Job Overview:
Search Solution Group is seeking an AR Specialist on behalf of our client, a Building Materials company located in Pineville, North Carolina. The AR Specialist will be responsible for managing accounts receivable activities, including invoicing, payment processing, account reconciliation, collections, and resolving billing discrepancies. This role will help maintain accurate financial records, support timely cash collection, and build positive relationships with customers through professional and effective communication.

Key Responsibilities:

• Generate and distribute accurate customer invoices in a timely manner.
• Monitor the accounts receivable ledger to ensure payments are received according to established terms.
• Process incoming payments, including checks, ACH transfers, and credit card transactions.
• Accurately record customer payments and financial transactions within accounting systems.
• Reconcile customer accounts and investigate discrepancies or payment issues.
• Communicate with customers regarding outstanding balances and overdue accounts.
• Follow up on past-due invoices and outstanding balances in a professional and timely manner.
• Respond to customer inquiries regarding invoices, payments, account balances, and billing issues.
• Work collaboratively with internal teams to investigate and resolve billing disputes, credits, and adjustments.
• Maintain accurate and up-to-date customer account records.
• Prepare and analyze accounts receivable reports for management.
• Monitor aging reports and identify accounts requiring additional collection attention.
• Assist with month-end closing activities and account reconciliations.
• Support financial audits by providing accurate documentation and transaction records.
• Ensure accounts receivable activities comply with company policies and applicable regulations.
• Identify opportunities to improve accounts receivable processes and collection efficiency.
• Perform other duties and projects as assigned.

Requirements include: Education:

• High school diploma or equivalent required.
• Associate's or bachelor's degree in Accounting, Finance, Business, or a related field preferred.

Experience:

• Minimum 3 years of accounts receivable experience required.
• Experience processing payments, invoicing, collections, and account reconciliations.
• Experience using accounting or financial management software required.
• Experience communicating directly with customers regarding account balances and payment issues.
• Experience supporting month-end closing or financial audits is preferred.
• Experience in the building materials, construction, manufacturing, or distribution industries is a plus.

Skills:

• Strong accounts receivable and accounting skills.
• Proficiency with accounting software such as QuickBooks, SAP, NetSuite, or similar platforms.
• Experience with Epicor and/or Microsoft Great Plains is a plus but not required .
• Proficiency with Microsoft Excel.
• Strong numerical and analytical abilities.
• Excellent attention to detail and accuracy.
• Strong verbal and written communication skills.
• Comfortable communicating with customers by phone and email.
• Strong customer service and relationship-building skills.
• Effective collections and follow-up skills.
• Strong organizational and time-management abilities.
• Ability to manage multiple accounts, deadlines, and priorities.
• Strong problem-solving and reconciliation skills.
• Ability to maintain confidentiality when handling financial information.

Certifications:

• No specific certifications required.
• Accounting or finance certifications are a plus.

Knowledge:

• Knowledge of accounts receivable processes and procedures.
• Understanding of invoicing, payment processing, collections, and account reconciliation.
• Knowledge of ACH, check, and credit card payment processing.
• Understanding of accounts receivable aging and collection practices.
• Familiarity with accounting software and financial recordkeeping systems.
• Knowledge of Microsoft Excel and financial reporting.
• Understanding of month-end closing procedures preferred.
• Familiarity with billing adjustments, credits, and dispute resolution.
• Understanding of financial controls and company accounting policies.

Key Competencies:

• Attention to Detail: Maintains accurate financial records and carefully reviews invoices, payments, and account balances.
• Customer Service: Communicates professionally with customers while addressing billing questions and payment concerns.
• Communication: Clearly and confidently communicates with customers and internal teams by phone, email, and other channels.
• Analytical Thinking: Reviews account information, identifies discrepancies, and determines appropriate resolutions.
• Organization: Effectively manages multiple customer accounts, invoices, payments, and collection activities.
• Problem Solving: Investigates billing discrepancies and develops timely solutions.
• Accountability: Takes ownership of assigned accounts receivable responsibilities and follows issues through to resolution.
• Financial Acumen: Demonstrates a strong understanding of accounting and accounts receivable principles.
• Professionalism: Maintains positive customer relationships while appropriately addressing overdue balances and collection matters.
• Time Management: Prioritizes tasks effectively and consistently meets deadlines.
• Confidentiality: Handles sensitive financial and customer information with discretion.
• Teamwork: Collaborates effectively with internal departments to resolve billing issues and support business objectives.

How to Apply:
To apply for this position, please click the "Apply" button at the top right of your screen. Alternatively, you can email your application to View email address on click.appcast.io . Please ensure to include your resume and any other relevant documents or information that showcase your qualifications and suitability for the role. We appreciate your interest in joining our team and look forward to reviewing your application.

Company Overview:
Company Industry: Building Materials

Location: Pineville, North Carolina

Equal Opportunity Employer Statement:
Search Solution Group is an Equal Opportunity Employer committed to fostering an inclusive workplace where diversity is valued and respected. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status in our hiring process or employment practices. We believe that a diverse workforce brings unique perspectives and strengths, driving innovation and growth. All employment decisions are based on qualifications, merit, and business needs. We welcome applicants from all backgrounds to apply and contribute to our team.

Disclaimer:
Please note that the job description provided is not exhaustive and is subject to change. Additional duties may be assigned as needed to meet the evolving needs of the organization and to ensure the successful completion of projects and objectives.