Customer Experience Accounts Receivable Supervisor
Airgas
Accounts Receivable Supervisor
Location: Kennesaw, GA (SAF) - Management
At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
How will you contribute and grow?
Collections Supervisor will support the Credit and Collections function within a BSC. The Collections Supervisor is responsible for the daily activities of Collectors related to the collection function, including regional and/or cross-business unit customer accounts and close coordination with Division and Regional Company management. This will require an experienced person that has an understanding of collections, customer service, dispute identification and commercial transactions.
Supervise a team of approximately 6-9 customer experience representatives for National/Strategic accounts.
Scheduling, training, performance evaluation, coaching, and deployment of resources within the department.
Provide training and development of Collectors to maximize receivables turnover, minimize risk of loss and provide support to the Division and Regional Companies in order to help effectively maximize sales growth and profitability.
The position will require the ability to lead a team of collectors in order to achieve the goals of the organization.
Are you a match?
Required Qualifications:
- High school diploma or equivalent
- Minimum of 3-5 years of experience in accounts receivable (B2B), with at least 1-2 years in a supervisory or lead role.
- Proven track record of managing and motivating a team in a fast-paced environment.
- Strong understanding of accounts receivable principles, collection techniques, and credit management.
- Excellent communication (written and verbal), interpersonal, and negotiation skills with a strong customer service orientation
- Proficiency in ERP systems (e.g., SAP, Oracle) and Microsoft Office Suite, especially Excel.
Preferred Qualifications:
- Previous manufacturing experience a plus
Your differences enhance our performance
At Airgas, we are committed to building a workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic.
About Airgas
Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions.
Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for industry and healthcare. Present in 60 countries with approximately 66,500 employees, Air Liquide serves more than 4 million customers and patients.
Equal Employment Opportunity Information
We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
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