Help Desk Support
Mindlance
Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at Job Description Provide first level support for all end-users. Troubleshoot and resolve hardware, software and voice/data communication systems issues. Escalate calls when appropriate. Follow up on all tickets in a timely manner and follow through to resolution. Qualifications SKILL SET Experience using ticketing systems, writing technical support documentation and computer proficiency with hardware and software technologies is required. Excellent customer service, verbal and written communication skills are a must. The ability to multi-task, prioritize and work under pressure are required. Must be willing to work flexible hours when appropriate. Prior customer service, call center or help desk experience is required. Additional Information Thanks & Regards Praveen K. Paila View phone number on click.appcast.io #J-18808-Ljbffr Mindlance
Vacancy posted 6 days ago
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