Collector
$17 per hourPartners Personnel
Debt Collection Specialist
Location: Harrisburg, PA
Work Hours: Monday to Friday, 8:00 AM – 5:00 PM
Pay Rate: $17.00 per hour
Job Overview: We are seeking a motivated and customer-focused Debt Collection Specialist to join our team in Harrisburg, PA. In this role, you will assist consumers in resolving past-due accounts across a variety of industries, including healthcare, utilities, retail, and government sectors. You'll be responsible for handling high-volume inbound and outbound calls, processing payments, and setting up payment arrangements. A comprehensive paid training and coaching program is provided to ensure compliance with all Federal and State collection regulations and to help you succeed in the role.
Key Responsibilities:
- Manage a high volume of inbound and outbound collection calls
- Assist consumers in resolving delinquent accounts professionally and empathetically
- Process payments and establish payment arrangements
- Maintain compliance with all applicable Federal and State collection laws
- Deliver exceptional customer service throughout the collection process
Requirements:
- Minimum of 1 year of customer service experience
- Must be able to pass a background check and drug screening
- Previous experience in collections or handling past-due accounts is a plus
Benefits:
- Paid formal training program
- 7 PTO days, 6 paid holidays, and 3 unpaid personal days after 1 year
- Unlimited free parking
- On-site subsidized vending machines for employees
Vacancy posted 3 days ago
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