Front Office Assistant

Benefits:

Dental insurance

Health insurance

Paid time off

Vision insurance

Fast Track ABA Center is seeking a dependable and professional Front Office Assistant to support the daily operations of our therapy center. This role is responsible for providing excellent customer service to families while assisting with basic administrative and organizational tasks. The ideal candidate is organized, friendly, reliable, and able to manage multiple tasks in a fast-paced clinic environment.

Key Responsibilities

Answer and manage incoming phone calls professionally

Respond to emails and direct inquiries to the appropriate staff

Greet parents and clients and assist with check-in/check-out procedures

Communicate with parents regarding scheduling and general questions

Maintain and update central notes and administrative documentation

Prepare and organize client materials for therapy sessions

Track and manage clinic inventory and supplies

Assist with filing, scanning, and other basic administrative tasks

Maintain a clean, organized, and welcoming front desk area

Support therapists and leadership with basic operational needs

Qualifications

High school diploma or equivalent required

Strong communication and customer service skills

Basic computer skills (email, scheduling systems, Microsoft Office or similar)

Organized and detail-oriented

Ability to multitask and manage time effectively

Comfortable interacting with families and children

Preferred (Not Required)

Previous front desk or receptionist experience

Hospitality/Customer Service

Experience in a medical, therapy, or clinic setting

Work Environment

This position operates in a pediatric therapy setting and involves regular interaction with children, parents, and clinical staff.