Billing and Collections Analyst

:

Position Overview

Responsible for leading the billing and collections professionals. Working with various in-house stakeholders to improve accuracy, reduce billing related disputes and increase the timely inflow of payments.

Essential Job Functions

• Performs daily activities of billing, auditing, reporting and research
• Maintain documentation, monitor, and resolve billing inquiries, disputes, and any issues related to billing
• Leads team to improve office collections, communicate issues, and implement ideas
• Problem resolution and escalated calls
• Manage a team of collections professionals (team lead(s) and collectors) to include, but not limited to, motivating a team to reach/exceed performance goals, reporting, and controlling expenses
• Monitor issues and trends daily, weekly, monthly and use analyzation reporting to support the team and any business initiatives
• Assesses collectability of accounts receivable and assists in determining periodic accounting reserves for uncollectible accounts
• Reviews contracts with customers to ensure accurate and timely billing and revenue recognition

Requirements

• Bachelor's degree in accounting, finance, or a related experience
• Strong organizational and project management skills
• 2+ years of supervisory experience in a similar role
• Ability to prioritize and manage time appropriately
• Experience with a large customer base and high transaction volume
• Ability to translate and analyze data into reports
• Proficiency with Microsoft Office Suite