Service Technician

Service Technician

Your role as a Service Technician is to provide unparalleled service support to both internal and external customers with a focus on professionalism, time management, and profitability. Responsibilities include: performing the commissioning, maintenance, and repair of generators, diesel and electric air compressors, and pumping systems; diagnosing and troubleshooting mechanical/electrical, engine, and control system issues; performing preventive maintenance and inspections in accordance with service schedules and OEM guidelines; configuring, testing, and troubleshooting control systems and instrumentation; completing service reports, inspection records, and documentation accurately and timely; following established safety procedures, lockout/tagout requirements, and environmental regulations; coordinating with technical support and parts teams to resolve complex issues; supporting equipment commissioning, load testing, and performance verification; identifying potential equipment issues and recommending corrective or preventive actions; representing the organization professionally while working on customer sites; promoting and practicing proper safety procedures and the correct use of personal protective equipment at all times; and performing other duties as assigned.

To succeed, you will need a high school diploma or GED. Technical diploma, associate degree, or equivalent hands-on experience in diesel, electrical, or industrial equipment service is preferred. Skills and qualifications include: 3+ years of field service experience supporting generators, compressors, pumps, or related industrial equipment; strong knowledge of diesel engines, electric motors, power generation systems, and industrial mechanical equipment; experience servicing industrial generators, air compressors, and pumping systems; proficiency troubleshooting mechanical, electrical, and control systems, including sensors, wiring, and generator controllers; ability to read and interpret electrical schematics, technical manuals, and service documentation; experience with commissioning, startup support, load bank testing, and diagnostic equipment; OEM, dealer, or manufacturer-authorized service experience preferred; skilled in the use of diagnostic tools, meters, and service software; strong problem-solving, troubleshooting, and root cause analysis capabilities; excellent time management, organization, and job prioritization skills; clear verbal and written communication with accurate service documentation; ability to work independently in customer and field environments; demonstrated commitment to safety, quality, and procedural compliance; and a valid driver's license with the ability to travel to customer sites as required.

In return, we offer competitive wages and a world-class benefits package including medical, dental, and vision insurance, company-paid life, short and long-term disability insurance, generous paid time off, and 401(k) matching and automatic company contribution.

Job location: This role requires you to work on-site at our office in Geismar LA, United States (US). You will be part of a dynamic team and enjoy the benefits of face-to-face collaboration.