Field Service Engineer

Job Description Work with some of the world’s leading companies and engineers and be part of a dynamic team shaping the next generation of dispensing technology for automated manufacturing and assembly. We are looking for motivated, hands‑on individuals who take ownership, enjoy technical challenges, and want to grow together with us. Company: ViscoTec America Inc. Job Title: Field Service Engineer Assigned to: Technical Department Responsibilities: Perform equipment installations, commissioning, and system integration at customer sites Conduct Factory Acceptance Tests (FAT) and Site Acceptance Tests (SAT) Provide on‑site and remote technical support, troubleshooting, and customer training Assist customers during production start‑up and process optimization Support the Technical Department with repair and assembly tasks when not traveling Deliver clear technical documentation, reports, and service notes Collaborate with colleagues in Germany and within the U.S. team for complex issues Maintain strong customer communication and ensure professional representation of ViscoTec Requirements: Education requirements: Associate degree or higher in a technical field or engineering. 2 to 4 years’ experience in mechatronics, automation, or electrical/mechanical service and commissioning preferred. Must have strong hands‑on technical and troubleshooting skills. Skills and personality traits: Hands‑on, detail‑oriented, and organized Strong mechanical and electrical aptitude Excellent communication and customer interaction skills Self‑starter who enjoys travel and working independently Flexible and professional in diverse environments CAD/SolidWorks experience a plus but not required Location: Main Office in Kennesaw, GA Work Schedule: The position involves a standard 40-hour workweek. Regular travel up to 50% within North America is required for installations, commissioning, and customer support. When not traveling, the role includes in‑house technical work and support. Seniority Level Mid-level Industry Machinery Manufacturing Automation Machinery Manufacturing Employment Type Full-time Job Functions Field Service & Installation Commissioning Technical Support & Training Mechatronics Electrical & Mechanical Service #J-18808-Ljbffr