Family Support Specialist - Family Center - 10098

Job Description

Job Description

Now Hiring: Family Support Specialist - Full Time Afternoons

Location: Westland Family Center
Schedule: 3pm - 11:30pm
Team member's schedule: Week One M,W,TH,F Week Two M,T,TH,F,Sa,Su
Pay: $19.00 per hour

Support Families in Transition. Lead with Compassion.

Are you someone who leads with empathy and thrives in a dynamic, hands-on environment? Join Samaritas as a Family Support Specialist , where no two days are the same—and every day makes a difference. We are looking for TWO full time staff.

In this role, you’ll provide direct support to families navigating challenging life situations. From assisting with daily living needs to de-escalating difficult moments, you’ll be a steady, compassionate presence for individuals working toward stability and independence.

Why Samaritas?

Samaritas is a Michigan-based, faith-driven human services organization committed to empowering individuals and building stronger communities. We meet people where they are—without judgment—and walk alongside them toward a better future.

What You’ll Do

Direct Care & Resident Support

• Assist families with daily living activities based on individual service plans
• Support residents with hygiene, meals, and maintaining a safe, clean-living space
• Prepare rooms for new residents and help maintain a welcoming environment

Monitoring & Safety

• Observe and document resident behavior and daily activity
• Respond to and help de-escalate challenging situations
• Report incidents and concerns to leadership in a timely manner

Medication & Documentation

• Assist with medication administration in accordance with policies
• Maintain accurate documentation of services, activities, and observations

Intake & Resource Support

• Assist with intake processes, including phone and walk-in inquiries
• Connect individuals to community resources and support services

Housekeeping & Facility Support

• Perform light housekeeping duties, including cleaning resident rooms and shared spaces
• Support kitchen operations, including meal prep and cleanup

Team Support

• Serve as a mentor to new staff and assist with onboarding and training
• Collaborate with team members to ensure quality care and program success

What You Bring

• Training or coursework in Social Work, Human Services, or related field preferred
• At least 1 year of experience in direct care, residential services, or community-based programs preferred
• Ability to adapt to an ever-changing environment with professionalism and compassion
• Strong communication, observation, and problem-solving skills
• Commitment to treating all individuals with dignity and respect

Additional Requirements

• Must obtain and maintain Food Handler’s Basic Certification
• Ability to work assigned afternoon/evening shifts and weekend schedule

Why This Role Matters

You’ll be a consistent source of support for individuals during times of uncertainty—helping create stability, safety, and a sense of belonging when it’s needed most.

Make an Impact That Matters

If you’re ready for meaningful, hands-on work where your compassion and flexibility shine, we’d love to connect.

Apply today and help support families on their journey forward!

#directcare #homeless #socialwork #casework #residential #humanservices #westlandjobs