HVAC Commercial Coordinator - Sarasota

Job Description

Job Description

Overview

***CoolToday is Now Hiring a Commercial HVAC Coordinator***

Exceptional Work Life Balance!

Looking to work for a company that puts people first ?

what about working in a fun and collaborative environment?

Perhaps 401K match means the most to you?

CoolToday is currently seeking a Commercial HVAC Coordinator to join our team comprised of creative and energetic employees, who are dedicated to delivering the best customer service experience every day. Our Coordinators are an integral part of our team as they are one of the first impressions of our company to our customers by scheduling service appointments, ensuring our schedules are big properly managed, calling to confirm appointments and processing many different types of paperwork. Successful candidates will have high attention to detail, the ability to multi-task and be highly organized.This position is primarily responsible for coordinating installations for maximum customer satisfaction while maintaining a high level of profitability through efficiency and productivity .

We are Florida’s premier heating and cooling company. We are passionate about growing our busine ss through lifelong relationships with our customers, team members and community

What's in it For Me?

• Market Value Compensation ($24-$26HR)
• Robust PTO Plan
• Health, Vision and Dental plans for you and your family to choose from
• 401K Retirement Plan with company match up to 30%
• Life Insurance, Short-Term, and Long-Term Disability
• Special Program Options: FSA, EPA, Legal Services, and Identity Theft
• Continuous Training for your Professional Development
• Working in a dynamic, collaborative, and fun environment
• Coached and supported career growth

Responsibilities

What Will I Do?

• Provide all clients with a 5-Star experience!
• Maintain communication with clients and internal teams.
• Outbound dial all lead generations to schedule appointments
• Complete email and text communication with perspective clients
• Schedule installation appointments for all locations via phone and email
• Call customers to confirm service appointments
• Ensure service appointments are filled each day by continuously reviewing the schedule and maintaining flexible client lists
• Reassign and reschedule service appointments as needed to drive revenue generation
• Coordinate with vendors and subcontractors on scheduling changes
• Provide field support with paperwork processing as needed
• Work with install Managers to address scheduling bottlenecks or issues
• Create daily reports

Qualifications

Do I Have What It Takes?

• Experience in Office Administration, Appointment Scheduling or Dispatch
• Trades Experience a Plus
• Experience with Service Titan a plus
• Multi-tasking abilities
• Proficient outbound phone skills
• Proficient written and computer skills
• Excellent organizational skills
• Advanced Microsoft Excel skills
• Ability to balance multiple priorities at one time
• Experience working with customers and providing outstanding service

Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Wrench Group and its affiliates comply with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact the company Human Resources office.

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