Regional Account Manager (Remote)

Regional Account Manager

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

As Regional Account Manager, you will play a meaningful role as we continue to grow and expand our client base within Amex GBT Egencia's Enterprise segment. The role will be responsible for handling a portfolio of corporate clients, develop strategic relationship with those clients, and growing the share of travel spend with Amex GBT Egencia. The Regional Account Manager will also need to show revenue growth, long-term profitability and client retention.

What You'll Do

• Collaborate with internal and external stakeholders to develop and coordinate short and long-term business plans and other key strategies for program development and maturity.
• Aggregate, analyze and communicate client feedback to support future product development initiatives
• Build and maintain a mutually beneficial relationship by offering products and services that provides savings and improvements for the customer and additional revenue for Egencia
• Conduct regular business review that measure progress towards travel program goals, and provide recommendations on further program improvements through a formal action plan
• Provide support to sales and implementations to ensure a successful program launch
• Collaborate and complete tasks and projects in a team-based environment and find opportunities to support them

What We're Looking For

• Experience in account management, online booking tool, Corporate Travel industry a plus.
• Exceptional knowledge within AI literacy and ability to articulate the benefits and impact to business travel
• Ability to analyze data and make strategic recommendations
• Comfortable working under pressure
• Welcomes the challenge of a fast-paced changing environment
• Demonstrated ability to understand, market and support online product
• Ability to create, manage and deliver high caliber action plans
• Strong communication skills to concisely communicate key issues and results in a manner appropriate to the audience
• Ability to recognize changes in customer behaviors and take appropriate actions
• Excellent time management, organizational and multi-tasking skills
• Ability to travel 25-30%

Due to business needs, candidates based in Eastern timezone preferred

Location: Ohio, United States

The US national base salary range for this position is from $84,700.00 - $157,300.00. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate's relevant experience, skills, knowledge, and work location.

In addition to base salary, this role is eligible for a sales incentive plan based on specific sales' roles.

For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

What if I don't meet every requirement? If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for!