Infrastructure Engineer 3 -File Transfer support (FTOS)

Veracity

Infrastructure Engineer 3 – File Transfer Support (FTOS)

Location: Charlotte, NC / Minneapolis, MN / Chandler, AZ / Phoenix, AZ / Iselin, NJ Work Model: Hybrid (3 Days Onsite / 2 Days Remote) Duration: 24 Months Work Type: Contract (Contingent) Positions: 1 Hours: 40 Hours per Week

Shift Details

Schedule Options: Standard 8-hour shifts
Shift Timing: Monday – Friday
On-call requirement: Yes

FTOS / File Transfer Support Role

Experience with Axway and Connect:Direct (NDM) required. Focus on production support and operations. The Infrastructure Engineer 3 – FTOS is responsible for supporting file transfer and infrastructure systems, ensuring system stability, performance, and reliability in a production environment.

Key Responsibilities

Platform Support

Support Axway and Connect:Direct systems
Monitor file transfers and job executions

Incident Management

Troubleshoot issues and resolve incidents
Perform root cause analysis

Operations Support

Monitor alerts and queues
Support batch processing systems

Compliance

Follow operational policies and procedures
Participate in risk and control processes

Documentation

Maintain documentation and runbooks

Must-Have Qualifications

3–5 years of Infrastructure / Operations experience
Experience with Axway (Required)
Experience with Connect:Direct / NDM (Required)
Basic troubleshooting and production support skills

Preferred Qualifications

Experience with monitoring tools
ServiceNow experience
Enterprise environment experience

Core Competencies

Operations support
Troubleshooting
Monitoring
Communication

Work Environment

Production support environment
Hybrid work model

Additional Requirements

Must be eligible to work in the US
On-call flexibility

Apply

Vacancy posted 25 days ago

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