Customer Service Representative

Medley, FL (Outside of Miami) | Full-Time | $18.00 - $20.00 per hour

Global Food Corp. is seeking a highly organized and customer-focused Bilingual Customer Service Representative (Spanish/English) to join our team in Medley, Florida.

In this role, you will provide essential support to the sales team by managing customer orders, coordinating with internal departments, and ensuring smooth communication between customers, sales, and operations. The ideal candidate thrives in a fast-paced environment, enjoys working with people, and takes pride in delivering outstanding service.

This is a great opportunity for someone with sales support, customer service, or order processing experience within a food distribution, logistics, or warehouse environment.

• Process and manage customer orders for frozen, refrigerated, and dry products
• Monitor order status and address issues to ensure accurate and timely fulfillment
• Provide bilingual support in Spanish and English to assist customers and internal teams
• Respond to customer inquiries and provide order updates
• Maintain accurate records of orders and customer interactions within the CRM system
• Coordinate with warehouse, logistics, and operations teams to ensure product availability and on-time delivery
• Assist the sales team with quotes, invoices, and customer documentation
• Help prepare sales reports and track order activity

• High school diploma or equivalent required
• Previous experience in sales support, customer service, or order processing preferred
• Experience in food distribution, logistics, or warehouse environments is a plus
• Fluent in Spanish and English (required)

• Strong communication and customer service skills
• Excellent attention to detail and organization
• Ability to manage multiple tasks in a fast-paced environment
• Proficiency in Microsoft Office, especially Excel
• Experience with CRM or order management systems preferred

If you are a bilingual professional who enjoys supporting customers and sales teams while keeping operations running smoothly, we encourage you to apply and join Global Food Corp. in Medley, FL.