SERVICE DISPATCHER

Service DispatcherJob Type: Full-TimeExperience: RequiredEarnings: Most Competitive Compensation Package in the AreaWork Schedule: VariableThis is not a remote position.Drug-free workplaceMust be willing to submit to a Pre-Employment Background Check, Motor Vehicle Report Review & Drug ScreenKey Responsibilities:Assign repair orders to technicians based on skill level, efficiency, and availabilityMonitor shop workflow and technician productivity to maintain an even, efficient workloadCommunicate effectively with Service Advisors, Technicians, and the Parts DepartmentReview repair orders for accuracy, completeness, and proper MPI/video documentationTrack vehicle status and provide updates to advisors on progress or delaysAssist with quality control and time management on shop repairsMaintain a clean and organized dispatch areaSupport leadership in achieving departmental goals for productivity, CSI, and efficiencyQualifications:Prior technician experience or extensive automotive repair knowledge is requiredProven ability to manage shop workflow and prioritize repairsStrong communication, organization, and multitasking skillsKnowledge of warranty procedures and repair order documentationFamiliarity with CDK or similar DMS software preferredPositive attitude, team-player mindset, and attention to detailWhat We Offer:Competitive pay based on experiencePPO Medical, Dental, & Vision insurance options after 30 daysEmployer Paid Life InsuranceEmployee Assistance ProgramSupplemental Benefit Insurance, including Short-Term & Long-Term Disability Insurance401(k) with Employer MatchOn Demand Pay ProgramPaid Time OffEmployee DiscountsPaid time off and holidaysCareer growth opportunities within Werner Automotive GroupSupportive management and a family-like team atmosphereFull-time | Monday–Friday with occasional Saturday rotationEEOC STATEMENTWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.