Service Technician - Machine Tool

Job Description

Job Description

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off

KAAST Machine Tools is a fast-growing machine tool and fabrication equipment manufacturer with one of the most extensive line-ups of new machinery in North America. Headquartered in the greater Philadelphia area, we are proud to support manufacturers nationwide with high-quality CNC and conventional chip-making equipment as well as a full range of fabricating equipment.

Our Chicago office, located in Schiller Park just 10 minutes from O'Hare International Airport, serves as a key hub for our service and showroom operations. We are seeking a hands-on Service Technician to join our Schiller Park, IL team. This is a full-time, in-house position based in our Chicago warehouse and showroom, with the exception of field travel for customer installations/service and major industry tradeshows. Travel typically accounts for less than 30% of the role.

Responsibilities

• Uncrate, power-up, and fully test new machine tools; prepare inspection reports
• Install, assemble, and repair chip-making and fabrication machinery
• Perform customer demonstrations and provide technical support
• Assist customers via phone and email with troubleshooting and problem resolution
• Prepare machines for shipping to end-users
• Complete accurate service documentation, inspection reports, and maintenance logs.
• Support major industry tradeshows (IMTS, FABTECH) with demos and machine setup (occasional travel, less than 30%)

Qualifications & Experience

• Experience with Capital Equipment / Machine Tools (lathes, mills, grinders, saws, etc.
• Industrial electrical (3-phase) knowledge and troubleshooting ability
• Mechanical aptitude and previous equipment repair/installation experience
• Strong problem-solving and customer service skills
• Clear, professional communication (phone, email, in person)
• Proficiency with Microsoft Office

Why Join KAAST?

• Competitive pay based on skills and experience
• Opportunities to work on a wide variety of machine tools
• Supportive, team-oriented environment with growth potential
• Balanced role: primarily warehouse/showroom based
• Be part of one of the fastest-growing machine tool companies in the U.S.:

Ability to Commute: Schiller Park, IL 60176 (Required)