Bartender

Job Description

Job Description

About Jack & Harry’s

Jack & Harry’s is a New Orleans-inspired steakhouse from Vandelay Companies, built around polished hospitality, timeless design, and an elevated dining experience that feels both refined and warmly familiar. Located in the heart of Snider Plaza, Jack & Harry’s blends classic steakhouse tradition with Southern hospitality, exceptional food and beverage programs, and a service culture rooted in professionalism, attention to detail, and genuine connection.

At Jack & Harry’s, hospitality is not transactional. We are passionate about creating memorable experiences through thoughtful service, sophistication, and an unwavering commitment to quality. Our team members are polished, personable, and deeply intentional about how they make guests feel from the moment they walk through the door.

About the Opportunity

Bartenders at Jack & Harry's are key contributors to the guest experience, crafting exceptional beverages and delivering warm, polished hospitality. Whether serving guests at the bar or supporting the dining room, bartenders are expected to move with efficiency, attentiveness, and a deep commitment to service. This role requires an ability to anticipate guest needs, provide knowledgeable guidance on our beverage offerings, and create an atmosphere where every guest feels welcome, comfortable, and genuinely cared for. Above all, bartenders help ensure each visit is memorable, enjoyable, and exceeds expectations from the very first pour.

Core Responsibilities

• Provide warm, attentive, and professional service to guests at the bar and in support of the dining room.

• Craft cocktails and prepare beverages with precision, consistency, and adherence to Vandelay recipes and standards.

• Maintain comprehensive knowledge of the full beverage program, including wine, spirits, cocktails, beer, and any seasonal features.

• Engage with guests in a genuine and hospitable manner, offering guidance and recommendations that enhance their experience.

• Anticipate guest needs and respond promptly to ensure seamless service.

• Uphold all steps of service, including proper pacing, presentation, and order accuracy.

• Execute opening and closing procedures for the bar, ensuring cleanliness, organization, and full readiness for service.

• Maintain bar inventory, restock supplies, and communicate any product needs or shortages.

• Collaborate closely with servers, hosts, and all team members to support smooth operations and exceptional guest experiences.

• Adhere to all responsible alcohol service guidelines and uphold guest safety at all times.

• Handle guest concerns or complaints with professionalism, warmth, and a solution-oriented approach.

• Participate in ongoing training and development opportunities to continually deepen knowledge and refine technical skills.

Requirements

• At least 21 years old 

• Positive attitude, a sense of responsibility and ownership of the position

• Detail-oriented with strong communication skills

• Team-oriented with a strong sense of punctuality and reliability

• Experience in a full-service upscale high volume establishment preferred

• Will be required to complete and pass quizzes on product/job knowledge

• Appetite for creating memorable moments of hospitality for our guests

• Desire to learn and grow within the position and restaurant

• Knowledge and passion for wine, beer, and craft cocktails

• Understanding of classic food, wine service, pairings, and service ware

• TABC Certification, as required

• Certified for food and alcohol service as is required by State and Local Agencies

Physical Requirements

• Ability to lift up to 50 pounds

• Ability to work standing and walking for extended periods of time

Benefits & Perks

• Medical, Dental and Vision benefits available

• Flexible schedule

• Professional development and career growth

• Family Meals

• Dining discounts at all Vandelay Hospitality Group concepts

• All Vandelay Companies restaurants are closed on Thanksgiving, Christmas and the 4th of July so our team can celebrate with their friends and family 

• A collaborative, uplifting culture where we take care of our guests by taking care of our people first

If you’re a passionate professional who thrives in a fast-paced environment and is eager to grow with a company that values hospitality and teamwork, we’d love to hear from you!

Vandelay Companies provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other federal/state protected category.