Receptionist

Company Description Universal Appliance and Kitchen Center is a premier dealer of brand-name appliances, decorative plumbing fixtures, and outdoor barbeques. The company offers leading products from top manufacturers, providing customers with a comprehensive selection for kitchen and bath projects. As a one-stop shopping destination, Universal Appliance and Kitchen Center focuses on quality, variety, and knowledgeable service. Team members work in a showroom environment that emphasizes customer experience, product expertise, and professional presentation. Joining the company means contributing to a high-service retail operation with strong ties to the home improvement and design community.
Role Description The Receptionist is a full-time, on-site role based in Torrance, CA. This position is responsible for greeting visitors, answering and directing incoming calls, and serving as the first point of contact for customers and partners. Day-to-day tasks include managing the front desk, handling inquiries in person and by phone, scheduling and confirming appointments, and providing accurate information or routing requests to the appropriate team members. The Receptionist will also perform basic clerical work such as data entry, filing, maintaining records, and managing mail and deliveries. The role supports a positive showroom experience by maintaining a professional, welcoming environment and coordinating closely with sales and customer service staff.
Qualifications

• Candidates should possess strong receptionist and front desk skills, including Receptionist Duties and Clerical Skills.
• Candidates should possess excellent interpersonal abilities, including Communication and Customer Service skills.
• Candidates should possess professional phone-related capabilities, including Phone Etiquette and call handling skills.
• Ability to stay organized, manage multiple tasks, and maintain attention to detail in a fast-paced retail environment.
• Comfort working on-site in a showroom setting, with a professional demeanor and appearance.
• Basic computer proficiency (email, calendars, data entry; familiarity with POS or CRM systems is a plus).
• Prior experience in retail, hospitality, or office reception is preferred but not required.