Office Assistant

Join Our TeamIf you are mission driven and want to help the lives of people in your community, we have a place for you on our Team!Provide administrative support to the unit and clientele to ensure program goals and objectives are met. Handle day to day operations in office setting and coordinate message distribution to staff and outside organizations. The Office Assistant finds ways to make the clinic a welcoming environment for clients and staff, ensuring a critical "no wrong door" approach - that any program a client enters can provide a universal gateway to enter any New Vista service. The Office Assistant is a positive team player that promotes a culture of inclusion and participation.Required Education and ExperienceHigh School graduate or equivalentCustomer Service experienceValid driver's license, reliable operating transportation, and proof of current auto insuranceEssential FunctionsReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Greet clients, interfacing with them in a professional, courteous, and sensitive mannerAnswer telephones and respond appropriately to client calls and inquiriesSchedule any New Vista appointments for clientele, providing a centralized experience to whole health servicesProvide suggestions and feedback to enhance clinic healthcare experienceEnsure clients accessing services have a welcoming and seamless experience of careEnsure clients accessing clinic services through telehealth can navigate and connect to the clinic and provide feedback to make the process go more smoothlyEnsure up-to-date client information in computer system and EHR systemResponsible for collecting and posting client paymentsVerify client guarantor coverageCollect payments and maintain financial information in the electronic health recordAssist clinical staff in contacting clients, scheduling, and obtaining necessary paperworkEnsure the clinic is positive, professional and reflects a client-centered, trauma-informed environment that welcomes client, staff and community members into the clinicNew Vista prohibits discrimination and harassment against any applicant, employee or contractor based on sex, race, color, age, national or ethnic origin, religion, physical disability, mental disability, genetic information, marital status, sexual orientation, gender identity or expression, citizenship, pregnancy or maternity, protected veteran status, or any other basis prohibited by applicable federal, state or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, working conditions, promotion, termination, layoff, recall, transfer, leaves of absence, wage and salary administration, employee benefits and training. It is also the company's policy to prohibit all forms of retaliation against any individual who has complained of harassing or discriminatory conduct, encouraged another to complain, participated in an investigation into such complaints, or opposed unlawful discrimination.