Enterprise Operations Executive Communications & Transformation Change Management Manager

Enterprise Operations Executive Programs (Transformation Enablement & Events)

This role leads the Enterprise Operations Executive Program Management team focused on Communications, Events, and Change Management and is accountable for delivering high-impact executive communications, pan-Enterprise Operations events, and transformation communications that enable clarity, alignment, and adoption across the organization.

The Manager of the Enterprise Operations Executive Program team is a hands-on people leader responsible not only for delivery excellence, but for developing the skills, capabilities, and career growth of a multidisciplinary team of program managers with strong executive communications, change management, engagement, and event management expertise. Success in this role requires strong judgment, deep functional expertise, and the ability to coach talent while operating at a fast pace and high level of executive exposure.

This role partners closely with Enterprise Operations leaders, Corporate Affairs, and Transformation Program Management teams to translate strategy into clear, compelling narratives and experiences. The manager establishes strong operating rhythms, standards, and processes that enable consistency, scalability, and continuous improvement—while serving as a trusted advisor on executive messaging, engagement, and change communications.

Key Responsibilities

• Lead, coach, and develop a high-performing team of executive communicators and engagement professionals. Responsible for defining the strategic vision, long-term objectives, service level agreements (SLAs), and key performance indicators (KPIs) for the Communications & Engagement (C&E) team
• Set clear priorities, goals, and development plans for team members while fostering collaboration and accountability
• Create a culture of excellence, innovation, and continuous improvement in communications, engagement, and event delivery
• Manage departmental resources, budgets, and project timelines to ensure optimal allocation and delivery of key initiatives according to published schedules

• Establish and oversee operating rhythms, processes, and governance for communications, engagement, and events
• Track progress, outcomes, and impact with clear metrics and executive reporting
• Manage budgets, vendors, and resources with discipline
• Continuously streamline and standardize communications, engagement, and events processes by leveraging automation and AI-enabled tools

• Leading the development of a comprehensive Enterprise Operations Transformation Communications & Change Management strategy for the broader organization –ensuring alignment with the HP enterprise-wide strategy and vision
• Oversee development of internal and external executive-level communications, including speech writing, visual storytelling, and multi-channel communications strategies
• Provide editorial oversight to ensure clarity, consistency, and alignment with organizational strategy
• Partner with senior executives to prepare impactful messaging, talking points, presentations, and narratives
• Act as the primary liaison between Enterprise Operations and Corporate Affairs, facilitating effective communication, alignment, and collaboration on strategic, pan-HP initiatives.
• Direct the design and execution of enterprise-wide employee engagement programs aligned with organizational priorities and the employee value proposition
• Ensure programming is measurable, scalable, and effective in building culture and organizational health

• Lead the planning and execution of major enterprise events (leadership offsites, town halls, employee experiences), ensuring strategic alignment and flawless delivery
• Lead and support Events Program team members, fostering collaboration and professional growth to ensure high-quality execution of all events and initiatives. Empower team members by providing guidance, resources, and opportunities for skill development
• Supervise event strategy, content development, and logistics execution across the team
• Champion the continuous improvement of event processes and experiences, leveraging feedback and best practices to consistently raise the bar for quality and innovation
• Proactively elevate the Enterprise Operations brand by ensuring all events reflect our values, professionalism, and commitment to excellence

• Partner with leaders to design and deliver communication strategies that support enterprise transformation and change adoption
• Partner with our Transformation Program Management Offices to complement their change management initiatives with a comprehensive communication strategy that targets a hierarchical approach to change communications focused on enrolling leaders in why the changes are happening, what gets better as a result of the changes we're implementing, and enables thought leadership on the art of the possible relative to how to use the capabilities we're delivering
• Facilitate ongoing feedback loops with impacted teams—collaborating closely with these key partners—to monitor adoption, address challenges, and reinforce key messages, ensuring sustained engagement throughout the change lifecycle
• Ensure the organization is equipped with the right tools, resources, and messaging to drive awareness, alignment, and behavior change

Key Competencies

• Inspiring people leader with experience coaching and developing talent
• Strategic thinker who can balance executive vision with disciplined execution
• Skilled at building relationships and influencing at all levels
• Data-driven, outcome-oriented, and comfortable with accountability
• Adaptable, resilient, and able to manage complexity and ambiguity

Performance Measures

• Team Leadership: Growth, engagement, and retention of direct reports; feedback from team and leaders
• Executive Communications: Leader feedback and engagement analytics (speech impact, visual storytelling effectiveness, multi-channel reach)
• Employee Engagement: Improvement in employee engagement/organizational health survey scores, participation rates, and adoption of engagement programs
• Events: Attendee satisfaction, participation, and strategic alignment of enterprise events
• Change Management: Evidence of adoption and positive feedback on communication effectiveness in supporting organizational transformation
• Program Delivery: On-time, on-budget delivery with clear, measurable results

Education and Experience Required

• Bachelor's degree in Communications, Marketing, Business, or related field (Master's preferred)
• 8 – 10 years of progressive experience in communications, including at least 3 years in a people management role
• Proven expertise in executive communications (speech writing, visual storytelling, and multi-channel communications), preferably for a Fortune 500 Company
• Demonstrated success in leading large-scale events and engagement programs
• Strong background in change management (Prosci or similar certification a plus)
• Program/project management experience with a strong process orientation (PMP or similar certification preferred)
• Experience guiding organizational transformation through effective communication strategies and operational excellence

Knowledge & Skills

• Ability to lead, motivate, and develop high-performing teams; proven talent development (coaching, mentoring, succession planning)
• Strong project management skills with a track record of delivering on time and within budget
• Expertise in driving process improvements and operational efficiency
• Exceptional written and verbal communication skills for executive-level presentations
• Skilled at connecting and engaging employees, fostering belonging and culture
• Ability to manage competing priorities in a fast-paced environment
• Strategic thinker with innovation mindset; data-driven and outcome-oriented
• Digital acumen: proficiency in Microsoft Office, Teams, Copilot, Zoom, Smartsheet, Miro; ability to quickly adopt new tools
• Experience in crafting social/digital content and content strategy
• High levels of tact, diplomacy, and ability to handle sensitive issues

Pay and Benefits

The base pay range for this role is $146,650 to $225,850 annually with additional opportunities for pay in the form of bonus and/or equity (applies to US candidates only). Pay varies by work location, job-related knowledge, skills, and experience.

Benefits:

HP offers a comprehensive benefits package for this position, including:

• Health insurance
• Dental insurance
• Vision insurance
• Long term/short term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Generous time off policies, including;
• 4-12 weeks fully paid parental leave based on tenure
• 11 paid holidays
• Additional flexible paid vacation and sick leave (US benefits overview)

The compensation and benefits information is accurate