Client Care Representative
Full-time
Benjamin Franklin Plumbing of North Jersey, NJ
Job Description
Job Description
Benefits:
- Bonus based on performance
- Health insurance
- Opportunity for advancement
- Competitive salary
Do you value professionalism and punctuality? Do you want to work with the best professionals in the plumbing industry? Then you could be a candidate for Benjamin Franklin Plumbing! If you are an individual who values a rewarding career and would like your customers to be genuinely satisfied, you may be a match for our team.
JOB SUMMARY
This position answers incoming client telephone calls. Assists with the supervision and dispatching of all scheduled service and maintenance calls. Reports to the Call Center Manager. JOB DUTIES
- Answers incoming client telephone calls and recognizes that this is where the client will form their first impression of the company
- Good communication with the client is essential! Has a courteous and pleasant demeanor, whether on a phone call or not
- Ensures that each telephone call is answered before the third ring and that the approved company greeting and script is used each time
- Notifies clients ahead of time without fail if the Plumber is not going to arrive at their home within the scheduled time window
- Calls Agreement Membership clients, as scheduled service appointments, should be booked to make up for any shortfall of repair calls
- Updates clients accounts with proper information
- Outbound calling to customers for service reminders
- Light email marketing and online marketing duties
- Light Administrative duties
- High school diploma or equivalent required
- Above-average verbal and telephone communication skills are essential
- Must have good computer software skills
- Prior customer service experience preferred
- Good conflict resolution skills
- Proficiant with Service Titan CRM
- Proficiant in Excel
- Sales Expierence
- Expierence working within a franchise system or Plumbing and Trades Industry
- Marketing content creation and execution (online and email)
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Client Care Representative in Pompton Lakes, NJ vacancy
$18 per hour
...would like your customers to be genuinely satisfied, you may be a match for our team. JOB SUMMARY: This position answers incoming client telephone calls. Assists with the supervision and dispatching of all scheduled service and maintenance calls. Reports to the Call...SuggestedHourly payFlexible hours$18.25 per hour
...-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.Our primary, multispecialty... ....com, or @bmctotalcare.com.Job DescriptionThe Patient Service Representative (PSR) is responsible for welcoming and providing exemplary...SuggestedWork at officeLocal areaFlexible hoursSummit Health Management
Oakland, NJ1 day ago- ...About Us: Fairfield Dental Group PA has been proudly serving the Fairfield, NJ community with high-quality, compassionate dental care. Our patients love us for our gentle approach and commitment to making every visit a positive experience. We foster a supportive, collaborative...SuggestedWork at office
Fairfield Dental Group PA
Fairfield, Essex County, NJ23 days ago $17 per hour
...healthcare system comprising Englewood Hospital and the Englewood Health Physician Network, is committed to delivering exceptional patient care across northern New Jersey. We are dedicated to fostering a supportive and inclusive work environment where every team member can...SuggestedFull timeWork at officeShift work$18.25 per hour
...-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.Our primary, multispecialty... ...or @bmctotalcare.com.# **Job Description**The Patient Service Representative (PSR) is responsible for welcoming and providing exemplary...SuggestedFull timeWork at officeFlexible hours- ...At Atlantic Health, our promise to our communities is; Anyone who enters one of our facilities will receive the highest quality care delivered at the right time, at the right place, and at the right cost. This commitment is also echoed in the respect, development and...Hourly payFull timeTemporary workPart timeFor contractorsFor subcontractorFlexible hours
- ...Job Description Job Description Client Care Representative Schedule The working schedule for this position is Thursday - Monday, 11AM -7:30PM with Tuesday and Wednesday off or Friday-Tuesday 11AM- 7:30PM with Wednesday or Thursday off. This is a union...Full timeWork at officeShift work
$18 - $22 per hour
...professional, cheerful and helpful attitude when interacting with clients. Schedule and confirm appointments. Accurately process... ...Benefits include 401k retirement w/ company match and excellent pet care discount. Full-time roles are also eligible for medical, vision,...Hourly payFull timePart timeLocal areaShift work- ...Us At Atlantic Health, our promise to our communities is; Anyone who enters one of our facilities will receive the highest quality care delivered at the right time, at the right place, and at the right cost. This commitment is also echoed in the respect, development and...Part time
$17 - $19 per hour
...brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion, and Win as One. Planet... ...equipment are provided. Compensation Member Services Representative: $17 to $19 per hour For a copy of Flynn Group’s Workplace Privacy...Hourly payShift work- ...healthcare system comprising Englewood Hospital and the Englewood Health Physician Network, is committed to delivering exceptional patient care across northern New Jersey. We are dedicated to fostering a supportive and inclusive work environment where every team member can...Part timeShift work
$30 - $33 per hour
...around the globe. In healthcare, we are developing innovations that improve patients' health and quality of life. We empower eye care providers with advanced imaging, diagnostic solutions, and intelligent data technology. Our robotic devices deliver simplicity without...Hourly payFull timeWork at officeLocal areaRemote workFlexible hoursTopcon Healthcare
Oakland, NJ4 days ago$17 - $24 per hour
...business in the U.S., providing the highest quality of specialty care to pets with acute and chronic skin conditions. ADG has over 40... ...big picture Professional and caring when dealing with patients/clients/ and maintain a professional appearance and attitude...Part timeWork at officeAnimal Dermatology Clinic
Wayne, NJ21 hours ago- ...business in the U.S., providing the highest quality of specialty care to pets with acute and chronic skin conditions. ADG has over 40... ...big picture Professional and caring when dealing with patients/clients/and maintain a professional appearance and attitude...Work at office
Animal Dermatology Group, Inc
Wayne, NJ21 hours ago $25 per hour
...Medical Receptionist (Patient Services Coordinator) UVVC is excited to bring specialized vein and vascular care to New Jersey Market. As we continue to expand into new communities, we're building teams committed to delivering an exceptional patient experience and improving...Work at officeUnited Vein & Vascular Centers
Mountain Lakes, NJ1 day ago- Job Description Job Description We’re actively interviewing for a Business Team Associate at our Oakland, NJ headquarters—perfect for detail-oriented, organized go-getters looking to launch their administrative career! Experience is a bonus, but we’re happy to train...Full timePart timeWork at office
Oakland Spine & Physical Therapy
Oakland, NJ13 days ago $20 per hour
...while maintaining full clinical independence. We believe the best care is delivered by physicians who are empowered - not constrained... ...New Jersey, we are seeking a highly motivated Patient Service Representative to join our team! You will serve as the first point of contact...Hourly payFull timeWork at office- ...Patient Service Representative Immediate opportunity for full or part time patient care coordinator with insurance billing experience for well established eye care practice. 1 location, 2 providers, 1 evening per week, occasional Saturdays. Please send resume and salary...Full timePart timeWork at officeImmediate startNight shiftAfternoon shift
$18 per hour
...: $18.00 About Christian Health: We have had the privilege of caring for those in need for more than a century. Founded on the belief... ...care and services for our many residents, patients, and clients. Caring is not simply what we do, it is who we are. Why Join Our...Hourly payFull timePart timeWork at officeMonday to FridayAfternoon shift$18 per hour
...tasks within established timeframes ~ Resolve guest questions quickly on the spot We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: ~ Accurately handle checkout operations...Hourly payWork at officeLocal areaImmediate startFlexible hoursShift workNight shiftDay shiftTarget Brands, Inc.
Riverdale, NJ21 hours ago$16 per hour
...improving the lives we touch through the delivery of high-quality care and exceptional service. As a leading provider in the long-term... ...person that a patient/resident, family member, candidate or client interacts with at the nursing center. Answer all incoming calls...Temporary workImmediate start- ...Strong communication and customer service skills Proficient in Microsoft Office and basic computer systems Professional appearance and demeanor Ability to multitask and remain calm in a fast-paced environment We are an equal opportunity employer. #J-18808-Ljbffr Excel CareWork at office
$19 - $21 per hour
Description Join Mindray North America and help shape the future of patient care. Mindray is a global leader in medical technology, delivering advanced patient monitoring systems, anesthesia machines, ventilators, and ultrasound solutions trusted in hospitals and critical...Permanent employmentTemporary workWork at officeWorldwide$40k - $50k
Job Description Job Description Benefits: ~401(k) ~ Health insurance ~ Paid time off Summary The Receptionist Dispatcher plays a crucial role in our franchise, ensuring seamless communication between our customers and our operational teams. This position...Full timeWork at officeMonday to FridaySERVPRO of Paramus
Pompton Lakes, NJ9 days ago- ...the community. The Emma and Georgina Bloomberg Veterinary Center is one of those resources that provides urgent and secondary care to clients that come to us by referral. It’s not just a clinic – it’s a new model for accessible care in New York City. Summary The...Full time
- Green Thumb Industries seeks a friendly Patient Care Specialist to assist patients in our New Jersey dispensary, guiding them through GTI product options and selecting safe consumption methods. You will handle transactions and maintain a welcoming, compliant store environment...
$37.44k - $52k
...seeking a motivated and friendly Medical Receptionist to join our team and contribute to our mission of providing exceptional patient care. Job Description: Are you a dedicated and organized individual with a passion for healthcare and patient service? If so, we...Full timeWork at office- ...required. Salary based on experience. \nCompany Description A small practice with a large following providing excellent personalized care in office, hospital and nursing home settings. A great place to grow your skills and be rewarded. Company Description A small...Work at office
PREVENTIVE AND DIAGNOSTIC MEDI
Ramsey, NJ4 days ago $25 - $30 per hour
...wealth and achieve their goals. DOWC prides itself on taking care of its employees (We were voted one of the “Best Places to Work... ...to you! We are seeking a total of 2 Bilingual Inside Sales Representatives to join our team. Job Summary: The Inside Sales...Hourly payFull timeContract workDOWC
Parsippany, NJ2 days ago$45k - $50k
...events Coordinate logistics and travel for trade shows, client interactions, and external events Represent the company at trade shows and industry events to... ...ADA Disclaimer: In developing this job description, care was taken to include all competencies needed to successfully...Odd jobWork at officeFlexible hoursShift work3 days per weekAnserve
Butler, NJ1 day ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Client Care Representative. Be the first to apply!
Related searches
- full time remote customer service representative Pompton Lakes, NJ
- seasonal customer service assistant
- seasonal customer care specialist
- bilingual customer experience representative
- temporary customer service specialist
- senior customer care representative
- retail store customer service representative
- customer service administrative assistant
- customer service administrator
- client support specialist