Office Assistant

Job Title: Office Assistant

Location: Richmond, VA 23230

Schedule: Part-Time, Approximately 25-30 Hours Per Week

Pay: $19.00 per hour

About the Company

A family-owned Richmond business known for producing premium frozen desserts and delivering exceptional customer experiences is seeking an Office Assistant to support daily office operations. The team values collaboration, feedback, and individuals who take initiative to help the business run smoothly.

About the Role

The Office Assistant will provide front desk support and administrative assistance across the organization. This role is ideal for someone who is organized, professional, customer-focused, and enjoys helping create an efficient and welcoming office environment.

Typical hours are approximately 9:00 AM to 2:00 PM, with flexibility on days and scheduling. The office is open until 4:00 PM, so flexibility is preferred.

Key Responsibilities

• Answer incoming phone calls and respond to routine inquiries
• Greet visitors and provide front desk support
• Manage filing systems and maintain organized records
• Update paperwork, maintain documents, and perform word processing tasks
• Collect receipts, scan documents, and support recordkeeping efforts
• Sort and distribute mail
• Order office supplies and maintain inventory
• Organize travel accommodations and reservations as needed
• Assist with event coordination and office activities
• Maintain office equipment and common areas
• Create, update, and enter information into databases
• Provide general administrative support as needed
• Run occasional office errands

Qualifications

• At least 1 year of experience supporting a professional office environment
• At least 2 years of experience in a customer-focused role
• Strong organizational and communication skills
• Ability to manage multiple priorities and work independently
• Professional, friendly, and service-oriented demeanor
• Proficiency with common office software and administrative tasks

Preferred Qualifications

• Hospitality industry experience
• Front desk or reception experience
• Experience supporting office operations or administrative functions

Ideal Candidate

• Organized and detail-oriented
• Takes initiative and works independently
• Communicates professionally and effectively
• Enjoys interacting with customers, visitors, and team members
• Comfortable supporting a variety of administrative functions
• Enjoys improving processes and contributing to team success

Work Environment

• Casual dress code
• Collaborative and engaging team culture
• Professional office setting
• Flexible schedule within approximately 25-30 hours per week

Additional Information

• Background check required
• Driving record check may be required if responsibilities expand to include errands
• 1-2 in-person interviews as part of the hiring process

This opportunity is ideal for candidates with administrative, receptionist, customer service, hospitality, or office support experience who enjoy keeping an office organized and creating a positive experience for customers, visitors, and team members.

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