Business Transformation Director - Financial Services

We are seeking a results-oriented and strategic Business Transformation Manager to lead high-impact, cross-functional change initiatives. In this role, you will bridge the gap between high-level company strategy and day-to-day execution. You will work directly with senior leadership and multi-disciplinary teams to redesign business processes, integrate new technologies or AI tools, and guide the organization through structural change.

Key Responsibilities

Strategy & Planning

• Partner with executive leadership to define transformation goals, roadmaps, and success metrics.
• Assess current business operations, identify performance gaps, and design efficient future-state workflows.
• Develop business cases, financial models, and ROI projections for new initiatives.

Project & Program Execution

• Lead end-to-end delivery of complex, enterprise-wide transformation programs.
• Establish project timelines, milestones, budgets, and resource allocations.
• Track Key Performance Indicators (KPIs) and report program health and value realization to executive stakeholders.

Change Management & Stakeholder Alignment

• Drive organizational change management (OCM) to ensure high adoption rates and minimal employee resistance.
• Facilitate communication across technical and non-technical teams to maintain alignment.
• Anticipate roadblocks, resolve cross-functional conflicts, and proactively mitigate risks.

Continuous Improvement

• Transition completed initiatives into sustainable, steady-state operations.
• Capture lessons learned and establish best practices for future organizational changes.

Qualifications & Requirements

Education

• Bachelor’s degree in Business Administration, Management, Engineering, Finance, or a related field (Master’s/MBA preferred).

Experience

• 4 to 8+ years of relevant experience in business transformation, management consulting, corporate strategy, or senior project/program management.
• Proven track record of managing complex, cross-functional projects in a matrix organization.
• Strong financial acumen and experience with budget management and business case tracking.