Customer Relations Representative - State Farm Agent Team Member

Customer Service RepresentativeState Farm Agent Rick Fields in Spring, TX is seeking a qualified bilingual (Spanish) professional to join their winning team. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience in person and over the phone. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for you!Responsibilities:Establish customer relationships and follow up with customers, as needed.Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.Use a customer-focused, needs-based review process to educate customers about insurance options.Maintain a strong work ethic with a total commitment to success each and every day.As an Agent Team Member, you will receive:Salary pay plus commission/bonusValuable experienceGrowth potential/Opportunity for advancement within my agencyRequirements:Bilingual - Spanish requiredExcellent interpersonal skillsExcellent communication skills - written, verbal and listeningPeople-orientedEnthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreamsOrganizational skillsSelf-motivatedDetail orientedProactive in problem solvingDedicated to customer serviceAble to learn computer functionsExperience in a variety of computer applications, particularly WindowsPride in getting work done accurately and timelyAbility to work in a team environmentAbility to multi-taskAbility to effectively relate to a customerProperty and Casualty license (must be able to obtain / will provide training)If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. Compensation: $15.00 - $21.00 per hourMy team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Spring, TX and help customers with their insurance and financial services needs, including:Auto insuranceHome insuranceLife insuranceRetirement planningState Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees. Rick Fields - State Farm Agent