Claims Administrative Assistant

Job Description

Job Description

Claims Administrative Assistant | Monday-Friday 8am to 5pm | On-site | Contingent

What Matters Most

• Competitive Pay of $21-$22 per hour
• Schedule: Monday through Friday, 8am to 5pm
• Location: Downtown Omaha, NE
• Contingent with the possibility of conversion
• Weekly Pay with direct deposit or pay card
• When you work through The Reserves Network, you are eligible to enroll in dental, vision, and medical insurance, as well as a 401K, direct deposit, and our referral bonus program.

Job Description

This role provides essential support for all Claim Operations activities in accordance with company standards, processes, and workflows. The Claims Administrative Assistant will ensure timely and accurate processing of claims-related documentation, maintain organized records, and communicate effectively with internal and external stakeholders.

Responsibilities:

• Prepare form and template correspondence and other documents for Insureds, Claimants, and other parties.
• Issue approved payments in a timely and accurate manner.
• Correctly identify and process incoming mail and documents, including new reported losses and lawsuits.
• Create and maintain claim records
• Respond to telephone status inquiries from Agents, Claimants, Insureds, and other stakeholders.

Qualifications and Requirements:

• High school diploma or equivalent required; prior administrative experience preferred.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Strong organizational skills with attention to detail.
• Ability to work in a fast-paced environment and handle multiple tasks efficiently.
• Excellent verbal and written communication skills.

Benefits and Perks:

• 2 Medical Plans
• Dental
• Vision
• 401K
• Excellent benefits if hired on

Your New Organization:

Join a financially stable industry leader known for its longevity, integrity, and unmatched expertise in specialty insurance solutions. This company empowers employees to take ownership of their work, solve complex challenges, and grow their careers in a collaborative, people-first environment. With a commitment to professional development, internal promotion, and work-life balance, this is a place where your contributions are valued, and your potential is nurtured.

Your Career Partner:

The Reserves Network, a veteran-founded and family-owned company, specializes in connecting exceptional talent with rewarding opportunities. With extensive industry experience, we are dedicated to helping you achieve your professional goals and shine in your field. The Reserves Network values diversity and encourages applicants from all backgrounds to apply. As an equal-opportunity employer, we foster an environment of respect, integrity, and trust in every aspect of employment.

In the spirit of pay transparency, we want to share the base hourly range for this position is $21.00-$22.00, not including benefits, potential bonuses, or additional compensation. If you are hired, your base salary will be determined based on factors such as individual skills, qualifications, experience, and geographic location. We also believe in the importance of pay equity and consider internal equity of our current team members as part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth.