Legal Receptionist

Legal Receptionist

A busy and growing law firm is seeking a professional, organized, and client-focused Legal Receptionist to serve as the first point of contact for clients, visitors, and callers. This position is responsible for managing front desk operations, handling incoming communications, coordinating mail and document processing, and providing administrative support to attorneys and staff. The pay is $23.00 - $28.00 per hour. The ideal candidate will possess excellent customer service skills, strong attention to detail, and the ability to maintain professionalism and confidentiality in a legal environment.

Responsibilities:

Strong telephone communication skills are required. This role involves substantial daily phone interaction, and the successful candidate must be comfortable, confident, and effective in answering and managing all incoming calls while delivering exceptional client service.

Gather detailed information from callers and accurately relay messages to attorneys and staff.

Welcome clients, visitors, and vendors while providing a positive office experience.

Schedule and confirm appointments as needed.

Receive, process, and distribute incoming mail, packages, and deliveries.

Manage outgoing mail, courier services, and tracked documents.

Receive legal documents and correspondence, record receipt information, and distribute materials to the appropriate personnel.

Perform data entry and maintain information within firm databases and systems.

Assist with document management, filing, scanning, and administrative recordkeeping.

Maintain reception and common areas to ensure a professional office appearance.

Provide general administrative support to attorneys and office staff.

Maintain the kitchen, reception area, and common office spaces in a clean, organized, and professional manner, coordinating office upkeep and ensuring a welcoming environment for clients and visitors.

Complete special projects and additional duties as assigned.

Qualifications:

Minimum two years of receptionist, front desk, or client facing administrative experience in a professional office environment.

Prior law firm, legal, professional services, or corporate office experience preferred.

Strong verbal and written communication skills.

Excellent telephone etiquette and interpersonal skills, with the ability to work extensively on the phone.

Ability to demonstrate empathy, professionalism, and discretion when interacting with clients.

Strong organizational skills and attention to detail.

Proficiency with Microsoft Office, including Outlook, Word, and Excel.

Experience with data entry and database systems preferred.

Ability to manage multiple priorities in a fast-paced environment.

Self-motivated, dependable, and able to work independently.

Ability to sit for extended periods and perform occasional physical filing and document handling.

Bonus: Interest in the legal field or previous experience working in a law office.

Bonus: Familiarity with legal terminology, legal documents, or trust and estate practices is a plus.

Bonus: Experience handling confidential information in a professional setting.

Physical Requirements:

May be tasked with lifting, carrying, pushing or pulling up to 25 lbs., if able to do so.

Must be able to sit for prolonged periods of time and walk/stand for moderate periods of time.

Must be able to bend at the knees and waist frequently.

Must be able to repetitively use a telephone and a computer mouse and keyboard.

All employment is contingent on candidates providing at least two positive professional references from prior managers. We are looking for local candidates only. U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.