Human Resources Generalist
First Tek Inc
Title: HR Generalist
Location: Los Gatos (Hybrid)
Major Entertainment Company
Responsibilities
• HR Service Delivery: Manage complex/escalated HR inquiries (e.g., benefits, payroll, leaves, stock options) and support key employee lifecycle events, including onboarding, exits, and international transfers.
• Process Optimization & Documentation: Design, build, and stabilize HR process frameworks. Create and maintain work instructions, job aids, and playbooks to support efficient service delivery and Tier 2 documentation.
• Cross-Functional Collaboration: Partner with the Global Talent Operations Centers (GTOC) and internal teams (e.g., Payroll, Benefits, Mobility, Talent Acquisition) to standardize services, improve knowledge management, and align on ways of working.
• Project Management & Compliance: Lead or participate in theme-based projects and ensure adherence to varying regional compliance requirements.
• Data-Driven Improvement: Analyze data and metrics to evaluate existing processes,generate actionable insights, and drive continuous improvement efforts.
Qualifications:
• 3-4+ years in HR Ops or similar with a strong grasp of employment and labor laws.
• Data-driven mindset with analytical skills to translate data into impactful insights and recommendations.
• Proven track record in project management, Agile methodologies, and implementing scalable process improvements.
• Exceptional interpersonal and negotiation skills for aligning with partner teams in fast-paced environments.
• Skilled in simplifying complex concepts and educating others on new or enhanced services.
• Proficient in creating user-friendly work instructions, job aids, and maintaining detailed documentation.
• Ability to solve complex problems and apply processes effectively to unique scenarios.
• Bachelor's degree in HR, Business, or a related field (or equivalent work experience). Relevant HR certifications are a plus.
Vacancy posted 2 days ago
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