General Manager

Blue Shock Executive Search, established in 2003, is a renowned executive search firm excelling in recruiting toptier candidates across the restaurant, hospitality, and food service-related sectors. As industry leaders, we specialize in forging connections between exceptional talent and leading employers in Canada and the US. Client Summary Our Client has been proudly serving local customers for over 35 years, and we continue to grow with the best people on our team! With 66 restaurants in Canada and the US, you need not look any further than your local restaurant to understand the secret of its success: employees who enjoy a lively, energetic, and fun work atmosphere; the opportunity to create a memorable dining experience for our guests every day; a competitive wage and benefits package; and opportunities to grow personally and professionally. We are looking for an incredible Assistant General Managers and General Managers to be the leaders of our teams. Our people are the heart and soul of our business, and we are on the hunt for an amazing person like you to personify the magic and precision of the overall restaurant experience, all the while providing best-in-class leadership to an awesome group of people. We are a premium casual dining restaurant concept known for exceptional hospitality, handcrafted cocktails, chef-driven cuisine, and an energetic atmosphere. Located in the heart of Washington, DC, our restaurant serves lunch, happy hour, dinner, late night, brunch, private events, and corporate functions. We are looking for a passionate, hands-on Assistant General Manager who thrives in a fast-paced environment and is committed to developing people, driving sales, and delivering exceptional guest experiences. Position Summary Job Title: Restaurant Training General Manager/Assistant General Manager Location: Washington, D.C. The Assistant General Manager/GM in training is a key member of the leadership team, responsible for supporting all aspects of restaurant operations. You will be a General Manager in Training. This role focuses on guest satisfaction, team development, sales growth, financial performance, and maintaining the highest standards of service and hospitality. The ideal candidate is a natural leader who can inspire teams, hold people accountable, and create memorable experiences for guests while helping drive profitability and operational excellence. Our people are the heart and soul of our business, and we are on the hunt for talented, driven, and caring individuals to become a part of our Leadership Team. You will have the opportunity to lead different areas in the restaurant while maintaining a development-focused outlook; we are here to train, mentor and develop you while supporting your life goals. Our restaurants are industry leaders in team development and offer unique opportunities for personal growth, regardless of where you are at in your career. You will be sure to make meaningful, career-enhancing connections and lifelong friends along the way. Our menu, continuously developed by our Corporate Executive Chef, features globally-inspired flavors and fresh, high-quality ingredients. Our passion for the culinary arts and hospitality is evident in our menu, but also in our teams. Both our culinary and front-of-house staff members are made of people who work to make memorable experiences for our guests, from handcrafted dishes to flawless table service, focused on excellence in every detail. Key Responsibilities Leadership & Team Development Lead, coach, and mentor front-of-house managers and hourly team members. Recruit, interview, hire, onboard, and train new employees. Conduct performance reviews and ongoing coaching sessions. Foster a positive, inclusive, and high-performance culture. Ensure all team members embody the company hospitality standards. Guest Experience Actively engage with guests and build relationships with regulars. Resolve guest concerns professionally and efficiently. Ensure every guest receives exceptional hospitality. Monitor online reviews and guest feedback to identify opportunities for improvement. Operations Excellence Maintain exceptional standards of cleanliness, organization, and food safety. Ensure compliance with company policies and local regulations. Manage daily opening, shift management, and closing procedures. Drive execution of service standards and operational systems. Financial Performance Support achievement of sales, labor, and profitability targets. Manage scheduling to optimize labor efficiency. Assist with inventory controls and cost management. Analyze key performance indicators and implement action plans. Community & Sales Growth Build relationships with local businesses, hotels, concierges, residential buildings, and community organizations. Support private dining, corporate events, and promotional initiatives. Assist in executing local marketing strategies and community outreach programs. What We're Looking For 4+ years of restaurant management experience. Proven leadership and team-building abilities. Strong knowledge of food, beverage, wine, and hospitality. Excellent communication and interpersonal skills. Ability to work evenings, weekends, and holidays. Experience managing labor, scheduling, and financial performance. High energy, positive attitude, and strong attention to detail. ServSafe Certification. Preferred Qualifications Assistant General Manager or General Manager experience in a high-volume restaurant. Experience with corporate dining, private events, and hospitality sales. Wine, cocktail, and beverage knowledge. Experience with POS systems and restaurant management software; POSI Touch and CrunchTime is a bonus. Competitive salary: $70,000 – $90,000+ annually (based on experience) Performance-based bonus opportunities up to 10% of salary, paid at completion of y/e financials. Health and dental benefits 2 weeks paid holidays per year Dining discounts + $500 x 2 annual clothing allowance Career advancement opportunities within a growing organization Ongoing leadership and professional development Why Join Our Company In our company, we believe great restaurants are built by great people. We invest heavily in training, development, and creating opportunities for our leaders to grow their careers. If you're passionate about hospitality, developing teams, and creating memorable guest experiences, we'd love to meet you. #J-18808-Ljbffr