Surgery Center Front Desk Coordinator

Front Office Coordinator

Axion Spine & Neurosurgery is at the forefront of spinal health, offering state-of-the-art care in Atlanta. Our elite team is committed to excellence in spine care, pioneering innovative treatments that set us apart in the healthcare industry.

We're looking for a hard-working and personable Front Office Coordinator, committed to helping us provide a phenomenal experience for our patients. The person in this role will work in the Outpatient Surgery Center (OSC) in Alpharetta location. This is a part-time position on Mondays and Wednesdays from 7a - 5p.

Responsibilities:

• Welcome patients and visitors by greeting them in a courteous manner.
• Check patients in.
• Verify financial records and collect patient charges and copays.
• Answer questions and respond to patient and their family/friends requests appropriately.
• Ensure family or friends are comfortable while they wait.
• Maintain patient charts in E-clinical Works, HST, and Preesia.
• Prepare procedure and surgery patient charts by data entry.
• Work with OSC Director to order and track office supplies and equipment.
• Answer phone calls in a timely and professional manner.
• Clean and maintain the waiting room.
• Assist OSC Director with additional tasks as needed.

Requirements

• Prior experience working as a receptionist or other administrative role; medical office experience a plus.
• Excellent verbal and written communication skills.
• Strong interpersonal skills.
• Able to maintain professionalism and composure when speaking to patients and visitors.
• Strong customer service and phone etiquette skills.
• Basic knowledge of computer programs.
• Strong typing skills, quick and accurate data entry.
• Ability to apply common sense understanding to carry out detailed written or oral instructions.
• Follow all applicable government regulations including HIPAA.
• High school diploma or general education degree (GED).