Strategic IT Call Center Analytics Lead
Koniag Government Services
Koniag Government Services seeks a Senior Operations Analyst in Nashville to lead data-driven decision support for our IT Call Center serving government clients. You will own performance measurement, develop advanced dashboards, and guide cross-functional teams in process improvements while collaborating with IT, subcontractors, and program leadership. The ideal candidate has 7+ years in operations/data analysis within SLA-driven environments and experience in a federal contracting setting, with #J-18808-Ljbffr Koniag Government Services
Vacancy posted 14 hours ago
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