IT Call Center Team Lead & Performance Coach
Koniag Government Services
Koniag Government Services is seeking a Call Center Supervisor in Nashville to lead a team of IT call center agents, ensuring service delivery standards and customer satisfaction goals are met. You will work with the Call Center Operations Manager to address performance and implement directives in a fast-paced environment. The ideal candidate has hands-on IT call center or service desk experience, a strong customer-service focus, and a proven ability to coach and develop frontline staff to meet #J-18808-Ljbffr Koniag Government Services
Vacancy posted 2 days ago
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