Lead Medical Receptionist

Job Description

Job Description

What We’re Looking For:

A dedicated and customer-focused Lead Medical Receptionist who thrives in a fast-paced environment. The ideal candidate is highly organized, adaptable, and able to multi-task while ensuring patients feel welcomed and valued from the moment they arrive to the time they leave. If you’re up for the challenge, we want to hear from you! 

Please check out our video to learn more about the amazing work our Medical Receptionists do for our patients -

What You’ll Do

• Be the first and last person our patients encounter! As you assist with check-ins and check-outs, you'll play a key role in providing an exceptional patient experience—welcoming them warmly, prepping them efficiently, and leaving a lasting, positive impression every step of the way.

• Keep things flowing by registering patients, managing wait times, and making the reception area warm and inviting for everyone!

• Deliver friendly and professional customer service, whether you're chatting in person, over the phone, or sending a message.

• Gather and double-check patient info, handle forms and payments, and get everything ready for the next visit—all with a smile!

• Support our patients and providers by scheduling appointments, maintaining records, and ensuring a seamless experience.

• And there’s so much more!  

What We Value 

• Fun - We create an engaging and positive environment for patients and staff.

• Common Sense - We take a practical, thoughtful approach to patient care and clinic operations.  

• Integrity - We uphold the highest standards of professionalism, ethics, and trust.  

• Excellence - We are committed to delivering top-tier patient care and service. 

• Determination - We tackle challenges with solutions and strive for continuous improvement.

• Teamwork - We support one another to provide the best outcomes for our patients.  

What We Offer

Our team members are the key to our success and we’re proud to offer eligible teammates great benefits (many at no cost!), perks like free skin care, generous time off, growth opportunities, and the chance to be part of a purpose-driven organization taking patient care to the next level. Join our team and be a part of a dermatology practice that values exceptional patient care and a positive workplace culture!

Qualifications/Experience

• High school diploma or general education degree (GED).

• Two years of medical receptionist experience preferred. 

Work Environment and Physical Requirements:

Medical office, procedure/exam room and laboratory environment may include exposure to communicable diseases, bloodborne pathogens, biohazards or toxic substances. Daily activities may include standing, walking, sitting, bending and lifting items up to 30 lbs.

Benefits

We offer generous benefits including medical, life insurance, short-term disability coverage, mental health services, and more at no cost for eligible employees. In addition, we have great vision, dental, and supplemental insurance options. We also offer 401k with company matching, employee discounts, HSA and FSA, tuition assistance, certification reimbursement, and more!