Mining Account Manager

Mining Account Manager

The Mining Account Manager is responsible for generating sales from new customers and for maintaining and growing existing business of assigned sales territory. This position will provide support for key processes such as order fulfillment, warranty administration, and customer satisfaction activities.

Specific responsibilities include:

1. Directly identifies, qualifies, and opens new IND customers.
2. Makes joint calls with authorized channel representatives to develop and secure new business.
3. Manages activities to maintain and retain existing business within the assigned territory.
4. Assists in training authorized channel representative's sales personnel.
5. Supports national accounts business development and retention activities within their territory.
6. Provides input about market and territory trends and meets annual territory sales goals.
7. Acts as a liaison between the sales territory and Crown Battery's corporate operations.
8. Assists management with long-range territory planning; monthly, quarterly, annual, and other forecasts.
9. Be familiar and compliant with the systems, procedures, and documentation of the Crown Quality System and how it relates to this position and Crown quality objectives.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Accountability: This position reports directly to the Director of IND Sales.

Competencies:

• Demonstrated sales success (specifically in opening new accounts and in some form of technical sales); sales territory organization; and market or target customer identification.
• Strong verbal skills and ability effectively communicate with customers, co-workers, and supervision.
• Demonstrated competencies with office PC's, Microsoft Office products such as Excel, Teams, and Word.
• Good organizational and time management skills; experience using CRM tools to manage new customer development activities and document opportunities for sale of IND products

Work Environment/Physical Demands: This external role is home-office based. The position will require outside within the territory, estimated to include 70-80 percent of the time spent calling on existing or prospective customers within the territory, to support the objective of this position. Time in the office is expected for administrative tasks or assigned projects.

• May be in a stationary position, often sitting or standing for prolonged periods
• The role may require infrequent handling of lead battery products (potential weights in excess of 50 pounds) and may require the use of PPE and lifting apparatus to support customer requirements

Education and Experience Requirements:

• 4-to-5-year career experience in commercial or industrial products outside sales environment
• 4-year bachelor's degree or technical college degree
• Outside sales experience in the IND Battery Industry
• Strong business to business support role experience; effective verbal, written, and small group presentation skills; professional demeanor and attitude in challenging situations

Crown Battery Mfg. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, ancestry, physical or mental disability, genetic information, military or veteran status, pregnancy, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This job description in no way states or implies that these are the only duties to be performed by the employee. He/she will be required to follow any other instructions and to perform any other duties requested by the supervisor.