Business Systems Analyst

BSA Opportunity

Duties and Responsibilities

• Accurate and prompt entry of time for all estimated and actual work
• Adhere to company policies, procedures, best practices, and standards
• Adhere to deadlines
• Aid in solving complex business problems
• Assist in developing and executing QA test plans and scenarios
• Assist the project team with comprehensive level-of-effort estimates for all necessary changes and be accountable for completing the estimated work when applicable
• Collaborate with co-workers to achieve common goals
• Communicate (and listen) clearly, professionally, politely, and persuasively in all situations; respond well and in a reasonable, timely manner
• Conforming with all applicable compliance and business standards
• Design detailed dataflow processes
• Design solutions for low to moderate complexity projects
• Develop basic database queries and perform analysis on results
• Ensure all work products are documented, stored, and managed according to company standards
• Ensure open communication flows in all directions
• Interpret and explain business, functional, and technical requirements for specified applications to developers, quality assurance (QA) resources, managers, business leads, and clients
• Learns and applies a fundamental understanding of key aspects of the business(es) supported
• Perform all work and activities with honesty and integrity
• Proactively escalate risks
• Proactively seek, identify, and collaborate on innovative solutions
• Respond timely to all production support requests
• Review, analyze, design, and create detailed functional specifications of business systems and user needs, including workflow, program functions, and steps required to develop the target technical solutions
• Troubleshoot, analyze, and debug issues
• Perform other duties as assigned

Qualifications & Requirements

• Bachelor’s degree in any discipline required
• Demonstrated complex database query skill
• Demonstrated experience of high-quality delivery in the BSA role for at least two stages and engaged in the full lifecycle of a project involving database development and either web, composition, full-stack, or a similar platform
• Demonstrated skill in using reporting tools to create complex reports and dashboards
• Experienced in software development lifecycle methodologies, such as agile or waterfall
• Able to collaborate and work in a team environment; practices the principle of team over individual
• Able to handle competing priorities across own assignments
• Continually strives to improve products and services
• Demonstrated ability to quickly learn and apply new technologies
• Demonstrates appropriate judgment
• Self-motivated to learn new practices, processes, skills, tools, and knowledge that align with company priorities and/or future opportunities
• Shows initiative and resourcefulness (“can do” attitude)
• Strong analytical and problem-solving skills
• Strong interpersonal and communication skills
• Works with a sense of urgency without sacrificing attention to detail