Receptionist Pike Road, Alabama

Great Clips relies on a team approach to ensure a great experience, beginning from the moment of check in to the salon until the customer has concluded their service. The actions below will ensure the customer will return to the salon again and again.
Great Clips in Pike Road is looking for a receptionist with a passion for the beauty industry! This role is perfect for cosmetology students, recent graduates waiting on their license, or anyone looking to get their foot in the door at a salon. You will check in customers, manage the wait list, answer phones, and learn the business from the inside. We offer flexible scheduling that works around school, a supportive team, and a real path into a styling career. If you love the salon world and want to grow with us, apply today!
What are salon owners looking for in a great Receptionist?

• Warmly greet customers
• Communicate and educate the customer on Great Clips processes, Online Check-in and the Wait Time Monitor
• Process transactions and issue receipts
• General knowledge of retail products and the ability to make recommendation
• Manage the flow of customers between check in and the service
• Maintain cleanliness and sanitation of the front desk and lobby area
• Manage answering phone
• Inform customers about services
• Update customer records with contact information
• Assist stylists in maintaining salon cleanliness and sanitation
• Commitment to work a flexible schedule, including peak times
• Dedication to great customer service
• Ability to work in a fast-paced environment
• Ability to efficiently and effectively resolve customer issues