Fine Jewelry Service Specialist
$41.6k - $52kShelle Jewelers
The Service Specialist serves as the primary liaison between customers and the jewelry repair and design team. This role is responsible for receiving, evaluating, and processing jewelry repair and service requests while ensuring accuracy, transparency, and an exceptional customer experience. The specialist provides knowledgeable guidance on repair options, care recommendations, and service timelines, and collaborates closely with jewelers and sales staff to ensure work is completed to quality standards. Strong communication skills, attention to detail, and a customer-focused mindset are essential.
Vacancy posted 2 days ago
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