ServiceNow Developer

Wh y WWT?

World Wide Technology (WWT) strives to make a new world happen. WWT's work benefits clients and partners as much as it does its people and community across the globe.

Founded in 1990, WWT brings together strategy, deep technical expertise and world-class partnerships to help public and private sector organizations design, build and scale intelligent AI, digital, cybersecurity, cloud and infrastructure solutions. Through its Advanced Technology Center (ATC)—a collaborative ecosystem featuring state-of-the-art hardware and software—WWT enables clients and partners to conceptualize, test and validate innovative technology and then deploy solutions at scale using its global integration and distribution capabilities.

With more than 14,000 team members and over 60 locations globally, WWT's culture—grounded in core values and leadership philosophies—has been recognized by Fortune® and Great Place to Work for its commitment to innovation, trust and creating a great place to work for all. WWT provides products and services to large enterprise, global service provider and public sector clients in up to 130 countries across six continents. Softchoice, a World Wide Technology company, supports commercial and SMB markets in the U.S. and Canada.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

What is the Internal WWT IT Team and why join?

The Internal WWT IT team is the backbone of our company’s technological infrastructure, ensuring seamless operations and continuous innovation. Our team is dedicated to managing and supporting the company’s technology infrastructure, ensuring the smooth operation of hardware, software, networks, and data systems, while providing top-notch technical support to employees.

By joining the Internal WWT IT team, you will play a crucial role in maintaining the efficiency and security of our IT environment, enabling the company to achieve its strategic goals. The Internal IT team offers the opportunity to work in a dynamic and collaborative environment, where your contributions will directly impact the company's success. If you are passionate about technology and eager to take on new challenges, we encourage you to apply and join our team.

What will you be doing?

World Wide Technology, Inc. (WWT) currently has an opening for a ServiceNow Senior Developer- Workflow Management as a part of our Internal IT Application Services Team.

Responsibilities:

• Assist in the development and configuration of applications using the ServiceNow platform, under the guidance of Technical Lead. This may involve creating forms, fields, workflows, business rules, UI policies, and integrations.

• Write and maintain code using scripting languages such as JavaScript and Glide API within the ServiceNow platform. Follow coding standards and best practices as guided by Senior developer.

• Conduct unit testing of developed functionalities to ensure they meet the defined requirements. Assist in debugging and troubleshooting application code, identifying, and resolving technical issues.

Qualifications:

• Bachelor’s or master’s degree, preferably in Computer Science or Computer Information Systems, OR equivalent experience and/or certifications

• 3+ Years as a ServiceNow Developer

• Excellent communication skills (written, verbal, and presentation) for both a technical and non-technical audience.

• Experience integrating ServiceNow with external systems using JDBC and various Web Services, such as JSON, XML, REST, SOAP, etc., is preferred.

• Experience with the following ServiceNow Products: ITSM, PPM, FSM, CSM, SPM, AppDev Engine preferred

• Scripting in various areas (business rules, client scripts, UI actions, ACL, UI policies, portal pages, UI pages)

• Ability to configure flows and workflows.

• Ability to create and maintain Service Catalog

• Demonstrate ability to gather requirements, including problem definition, requirements elicitation, and impact analysis on complex projects spanning multiple stakeholder communities, design and implementation specs, application configuration, workflow configuration, UI configuration, development of reporting, development of requirement integration components, and testing and QA; must be able to coach the team through this process.

• Experience with ServiceNow Patch and Major Version Upgrade deployment and support will be helpful.

• Ability to thrive in an agile environment with evolving requirements and possess a good understanding of Agile, Lean, and Scrum principles.

• Experience with ServiceNow Automated Test Framework (ATF) to automate and verify applications, customizations, or configurations.

• Ability to be self-directed and self-motivated with the ability to work independently.

• Ability to be innovative, have outside-the-box creativity and present alternative ideas functionally and technically.

• Collaborative, team-oriented, and possess strong interpersonal communication skills

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $82,400.00 to $103,000.00 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay. 

The well-being of WWT employees is essential. When it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Health (Medical & Prescription), Dental, and Vision Care, Onsite Health Centers (MO & IL), Employee Assistance Program, Wellness program

• Fina ncial Benefits : Competitive Pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Flexible Spending Accounts, Tuition Reimbursement

• Paid Time Off: PTO & Holidays, Parental Leave, Medical Leave, Military Leave, Bereavement, Day of Caring

• Additional Perks: Family Planning Benefits, Nursing Mothers Benefits, Voluntary Legal, Voluntary Supplemental Accident/Illness/Hospital, Voluntary ID Theft, Pet Insurance, Employee Discount Program

Note: This is not an all-encompassing list and should not be used as a complete description of the plan’s benefits. For more information, see our US Benefits Websit ( e

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for all!

If you require accessibility accommodation(s) or adjustment during any stage of the hiring process, please let your WWT Recruiter know. The recruiter will work with you to understand your needs and help ensure an accessible experience throughout the interview process.

World Wide Technology is an Equal Opportunity Employer.

" If you have any questions or concerns about this posting, please email View email address on click.appcast.io .

WWT will consider for employment, without regard to disability, a disabled applicant who satisfies the requisite skill, experience, education, and other job-related requirements of the job and is capable of performing the essential requirements of the job with or without reasonable accommodation. World Wide Technology is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call View phone number on click.appcast.io and ask for Human Resources.