Chief Operating Officer

Lansing, United States Company: RM Staffing B.V.

Job reference: ce71035379921cbaa5ca8034da8c2252

Position Overview

We are seeking a Chief Operating Officer (COO) to oversee the day-to-day administrative and operational functions of the business, reporting directly to the CEO. The COO will ensure the company executes its strategy efficiently, drives operational scalability, and maintains a high-performance culture across all departments.

Key Responsibilities

• Oversee daily operations across critical departments, including Operations, HR, IT, and core business functions.
• Design, implement, and continuously monitor standardized procedures and workflows to maximize efficiency and productivity.
• Identify, evaluate, and mitigate key operational risks to ensure compliance, business continuity, and organizational stability.
• Translate the CEO's long‑term vision and strategic goals into clear, actionable operational plans and departmental targets.
• Establish, track, and analyze key performance indicators (KPIs) and metrics, reporting performance insights to the CEO and recommending corrective actions.
• Lead initiatives that build the necessary infrastructure, technology, and organizational structure to support sustainable company growth.
• Collaborate with the CFO to manage the company's operating budget, controlling expenses and identifying opportunities to improve cost efficiency and profit margins.
• Allocate and manage internal resources—personnel, technology, and capital—effectively to ensure all strategic projects and operations are fully supported.
• Mentor and guide department heads and the senior leadership team, fostering a culture of accountability and continuous professional development.
• Act as a champion for the company's core values, ensuring the internal culture supports high performance and drives overall employee engagement and retention.

Required Skills & Qualifications

• Minimum of 4+ years of progressive leadership experience.
• Proven track record in scaling operations, driving organizational efficiency, and managing complex cross‑departmental functions.
• Demonstrated ability to mentor senior management, lead large teams, and foster a culture of accountability and high performance.
• Expert knowledge of process improvement methodologies (e.g., Lean, Six Sigma) and strategic planning frameworks.
• Bachelor’s degree in Business Administration, Operations Management, or a related field.
• Relevant certifications in Executive Leadership, Strategic Management, or Process Improvement (e.g., Lean Six Sigma Black Belt) are highly beneficial.

What We Offer

• Strategic impact: Opportunity to directly influence and execute the company’s core business strategy alongside the CEO and the Board.
• Executive leadership: The chance to lead and mentor a high‑caliber team across all major operational units.
• A collaborative team culture focused on innovation and learning.
• Flexibility: Remote work options available.