Patient Care Coordinator

Patient Care CoordinatorUpperline Health is the nation's largest provider dedicated to lower extremity, wound and vascular care. Founded in 2017 with the ambitious goal of changing specialty care, Upperline Health delivers a more efficient path for patients to receive consistent and effective treatment for chronic illnesses. Triage is temporary. Treatment is transformative. Upperline Health providers coordinate patients' care among a team of physician specialists, nurse practitioners, care navigators, nutritionists, social workers, and pharmacists for integrated treatment that addresses patients' immediate and long-term health needs. We put patients at the center of value-based care.Upperline Health is seeking an energetic, compassionate, driven Patient Care Coordinator to assist our physicians in delivering complex health services in the clinic setting. This person will primarily work in our Orange, CA clinic. The Patient Care Coordinator will be responsible for medical front desk receptionist duties including greeting patients in a friendly manner, and ensuring patients are accurately checked in and prepared for their appointments in a timely manner.Patient Care Coordinator Responsibilities:Responsible for front desk receptionist duties, including answering phone calls, greeting patients, obtaining required patient information, and ensuring that the entrance area is clean and organizedAssist patients with scheduling appointmentsMaintain on-time appointment schedules by notifying physicians when patients arriveRetrieve and file patient records as neededCollect payment from patientsMaintain accurate patient records by updating patient's information and scanning documents into EMR as neededResponsible for office supply inventory, including checking, ordering and stocking suppliesProtect patient rights by maintaining confidentiality of patient recordsContribute to team effort by assisting with additional duties and when support is requestedTravel to surrounding area clinics to provide support if neededOther related duties as deemed necessary by Upperline HealthPatient Care Coordinator Qualifications:Experience as a front-office receptionist or assisting in an office or healthcare clinic or in customer servicePrior experience working in a podiatric or orthopedic practice is preferredMedical billing and coding experience is highly preferredExperience working in an EMR; athenahealth is preferredMust be an effective communicator with excellent grammar and interpersonal skillsAbility to thrive in a fast-paced, collaborative environment is requiredExceptional customer service skillsReliable transportation is requiredPhysical Demands and Working Conditions:Day-to-day work includes desk computer work and direct patient interaction, facility staff and physiciansPosition may have extended periods of standing and to lift more than 5 lbsThe work environment is characteristic of a health care facility with air temperature control and moderate noise levelCompensation: $21.00/hrJob Type: Full-timeEqual Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.