Collections Specialist Non Manager

Job Description

Job Description

Benefits:

• 401(k)
• Competitive salary
• Dental insurance
• Health insurance
• Training & development
• Vision insurance

Role: Collections Specialist, Non Manager role
Location: Boca Raton, Florida office

Website: SamsonFunding.com
LinkedIn:

Samson Funding is a Non-Bank alternative enabling businesses nationwide to access much needed working capital to grow. To make sure we can tailor options to our clients needs, in addition to our in-house funding programs we have partnered with both Bank and Non-Bank Lenders across the country. Our programs include SBA Loans, Asset Based Loans, Account Receivable Factoring/Financing, Revenue Based Financing, etc...

-This is an in-office role, not remote**
-Entry level role (1-2 years experience) -Speaking Spanish is a plus, but not required

Essential Duties of the Collections Specialist include:

• Tactful account confidentiality
• Proactively manage multiple accounts
• Analyze business financials thoroughly according to established procedures
• Conduct outbound and inbound calls daily to resolve outstanding balances to minimize aging accounts
• Manage client communications and provide accurate account details and information with an elevated level of professionalism and integrity
• Negotiate payment plans while maintaining excellent customer service
• Monitor payment plan and ensure commitments are honored
• Partner cross- functionally to resolve issues impacting payment timelines
• Collaborate with the accounting team to reconcile accounts and manage accounts

Knowledge & Qualifications:

• Basic computer skills: Excel, Gmail
• Excellent communication skills via phone and email
• Desire to crush collecting goals while balancing firmness with professionalism
• Work athlete - someone who is coach-able, innovative, focused and adaptable
• Resourceful, able to prioritize and problem solve
• Ability to work independently and in a team environment
• Self-motivated, organized and excellent follow-up discipline with attention to detail
• Solutions oriented approach
• Prior experience in customer service, collections, or business finance is a plus

Who This Role Is NOT For

• Those who avoid phone conversations about financial responsibility.
• Those who struggle with consistent follow-up or structured workflows.
• Those who are uncomfortable asking for payment or resolving balances.
• Those who prefer loosely managed tasks instead of clear accountability.

Benefits:

• Supportive and collaborative work environment
• Paid time off
• Medical, Dental and Vision
• Benefits Premium 100% covered by the company
• HSA & FSA options
• 401(K)
• Profit Sharing

Job Type: Full-time
Job Location: Boca Raton, Florida
Work Location: In-office (not remote)
Shift: Monday-Friday, 9a.m.-6p.m.
Salary: $50k base salary

Samson Funding is a BBBaccredited company A trusted name within the industry!