Restaurant Server

Job Description

Job Description

Restaurant Server

Hiring for Full Time and Part Time Roles

Restaurant server is responsible for creating a welcoming guest experience by recommending and serving food and beverages in a timely manner. The Server greets guests warmly, interacts with guests to receive orders, share menu recommendations, and deliver food and beverages in a timely manner and with the correct order. The Restaurant Server maintains a friendly, welcoming, professional, and attentive demeanor at all times. Service team members:

• Are passionate about hospitality, guest experience, and great food
• Are fully knowledgeable of the menu including ingredients, allergens, and wine recommendations
• Work as part of a service team to take care of all guests in the restaurant
• Ensure a positive guest experience

Compensation & Benefits

• $15/hr plus tips
• 401(k) with company match
• Health, dental and vision insurance for full-time team members
• Vacation time for full-time team members
• Paid Sick Time
• Flexible schedule with no late nights, unless there is a special event
• Daily staff meal

Summary of Responsibilities

• Greet guests warmly, present menus, take guests’ food and beverage orders.
• Develop full knowledge of menu items, ingredients, allergens, and preparation methods to be able to communicate with guests
• Accurately enter complete and accurate orders into POS system
• Be attentive and offer excellent service, foreseeing guests’ needs.
• Check in with guests during their meals to make sure guests are satisfied and/or address and correct requests/concerns
• Refill beverages / take additional beverage and meal orders, clear items from tables, and assist team in resetting tables
• Assist with setting up and maintaining a welcoming, clean dining area by tidying tables, clearing tables, making sure service stations are well stocked and clean
• Receive guest feedback, complaints or concerns professionally and share issues with managers and supervisors when needed
• Present checks to guests and process payments correct and expediently in point of sale
• Participate in pre-service meetings. Attend training sessions as required.
• Collaborate with fellow servers, hosts, and kitchen staff to ensure smooth service.
• Perform side work during down time

Required Qualifications

• Minimum 3 years fine dining experience
• Ability to work lunch shifts, some night shifts, holidays, and weekends
• Strong communication skills to professionally communicate with all guests and team members
• Able to grasp and reach overhead
• Ability to operate a Toast point of sale
• Must be able to lift, move, and carry 50+lbs
• Must be able to work 8+ hours a day on feet
• Servsafe allergen certified, servsafe food handler and tips certified, or willing to obtain prior to starting (company pays for classes)

GC Fine Catering provides hospitality food, drink, and events services at restaurants and special events. The company is based in Boston.

Company Description

GC Fine Catering provides hospitality food, drink, and events services at restaurants and special events. The company is based in Boston.