Administrative Assistant I

Overview

Performs general administrative duties to support assigned program/department. Assists program/department head and staff with coordination and execution of administrative tasks necessary to meet the goals and objectives of the program/department. Works under moderate supervision.

* Performs and provides general administrative activities and duties (i.e., photocopies, faxes, scanning, organizes, prepares and maintains records, etc.) to support the program/department.
* Maintains department/program files and performs accurate filing using established system, including scanning corporate files and documents and maintaining electronic files.
* Answers and screens telephone calls using established and appropriate greeting; takes detailed messages and routes calls to appropriate party, areas and/or program. Responds to general inquiries, requests for information, follows up, as appropriate and refers complex non-routine inquiries to supervisor or appropriate party.
* Enters data and information into systems, databases or other programs using a personal computer and appropriate software/system.
* For Behavioral Health Only:
* Compiles information and prepares basic analysis of requested information or data.
* Monitors and orders department supplies and equipment inventory. Calls for service and equipment repair, as necessary.
* Prepares correspondence, memos, and reports from notes provided by program/department management or staff. Prepares original routine correspondence, as directed.
* Receives, opens, sorts, and distributes incoming mail and routes outgoing mail to the appropriate area for action. Prepares and sends mailings and packages.
* Coordinates and schedules meetings, arranges logistics and equipment needs, prepares and distributes meeting notifications and invitations, establishes attendance list, prepares agenda and materials for meetings, and takes minutes, as needed.
* For Personal Care Only:
* Assists HHA supervisors in verifying the electronic signatures from automated duty sheets of HHA assigned to service patients.
* Handles referral functions including accepting, rejecting, and tracking of referral system on a timely and customer service-oriented basis.
* Reviews incoming authorizations for accuracy, and works to resolve any incorrect authorizations received.
* Assigns cases for placement and updates system with Supervisor codes in a timely manner.
* Ensures all HHAx messages are sent to staff as needed.
* For Professional Corporation Only:
* Plans and coordinates patient scheduling medical visits with Nurse Practitioner, and other clinicians as needed. Enters information into the billing system, registers patients, and communicates with patients and clinicians.
* Assists with the clinician credentialing process. Alerts staff members of expiring licenses/certifications and reports/escalates issues as needed. Ensures all records, files and data are updated in appropriate databases.
* Assists with checking insurance eligibility and initial/ongoing visit authorization prior for care being provided by the PC. Communicates with clinicians as needed.
* Participates in special projects and performs other duties as assigned.
Qualifications

Education:
High School Diploma or GED required

Work Experience:
Minimum one year of general office experience required
Effective oral and written communication and customer service skills required
Basic personal computer skills including Microsoft Word, Excel required. Health care insurance reimbursement, financial verification and third-party reimbursement experience preferred
Prior medical office experience preferred

Pay Range

USD $19.18 - USD $23.99 /Hr.
About Us

VNS Health has been committed to meeting the needs of New Yorkers for over 130 years. We're one of the largest nonprofit home- and community-based health care organizations in the country, and today, more than 11,500 team members work together to make a difference in the lives of more than 99,000 patients and members on any given day.