Administrative Assistant

Administrative Coordinator

Administrative Coordinator Location: Precision Scale & Controls/ St. Louis, MO Employment Type: Full-Time, on-site About the Company Precision Scale is a leading provider of industrial weighing solutions, scale sales, service, calibration, and support for customers across a variety of industries. We are committed to delivering exceptional customer service, operational excellence, and reliable measurement solutions. Position Summary Precision Scale is seeking a highly organized and detail-oriented Administrative Coordinator to support daily office operations and ensure efficient business processes. This individual will serve as a key point of contact for customers, vendors, and internal team members while providing administrative support across multiple departments. The ideal candidate is professional, customer-focused, proactive, and capable of managing multiple priorities in a fast-paced environment. Key Responsibilities Answer and direct incoming phone calls, emails, and customer inquiries in a professional manner. Greet visitors and provide exceptional customer service. Manage calendars, schedule appointments, meetings, and service calls. Prepare, process, and maintain customer orders, invoices, purchase orders, and other business documents. Coordinate office communications, mail distribution, and shipping/receiving activities. Maintain accurate records, databases, filing systems, and customer information. Assist with data entry, report generation, and document preparation. Support accounting functions including invoice processing, expense tracking, and accounts receivable/payable activities. Coordinate with technicians, sales representatives, and operations staff to ensure timely customer service and project completion. Order and maintain office supplies and equipment. Assist with special projects and other administrative duties as assigned. Qualifications Required: High school diploma or equivalent required; Associate degree preferred. 2+ years of administrative, office support, or customer service experience. Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint). Strong written and verbal communication skills. Excellent organizational skills with exceptional attention to detail. Ability to prioritize tasks, manage deadlines, and multitask effectively. Professional demeanor and strong interpersonal skills. Preferred: Experience in a service, industrial, manufacturing, or distribution environment. Familiarity with ERP, CRM, or accounting software. Experience supporting field service or technical teams. Knowledge, Skills & Abilities Strong customer service orientation. Ability to maintain confidentiality and handle sensitive information. Self-motivated with the ability to work independently and collaboratively. Strong problem-solving and critical-thinking abilities. Ability to lift up to 40 lbs.