Administrative Assistant

Administrative Coordinator

Administrative Coordinator Location: Precision Scale & Controls/ St. Louis, MO Employment Type: Full-Time, on-site About the Company Precision Scale is a leading provider of industrial weighing solutions, scale sales, service, calibration, and support for customers across a variety of industries. We are committed to delivering exceptional customer service, operational excellence, and reliable measurement solutions. Position Summary Precision Scale is seeking a highly organized and detail-oriented Administrative Coordinator to support daily office operations and ensure efficient business processes. This individual will serve as a key point of contact for customers, vendors, and internal team members while providing administrative support across multiple departments. The ideal candidate is professional, customer-focused, proactive, and capable of managing multiple priorities in a fast-paced environment. Key Responsibilities • Answer and direct incoming phone calls, emails, and customer inquiries in a professional manner. • Greet visitors and provide exceptional customer service. • Manage calendars, schedule appointments, meetings, and service calls. • Prepare, process, and maintain customer orders, invoices, purchase orders, and other business documents. • Coordinate office communications, mail distribution, and shipping/receiving activities. • Maintain accurate records, databases, filing systems, and customer information. • Assist with data entry, report generation, and document preparation. • Support accounting functions including invoice processing, expense tracking, and accounts receivable/payable activities. • Coordinate with technicians, sales representatives, and operations staff to ensure timely customer service and project completion. • Order and maintain office supplies and equipment. • Assist with special projects and other administrative duties as assigned. Qualifications Required: • High school diploma or equivalent required; Associate degree preferred. • 2+ years of administrative, office support, or customer service experience. • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint). • Strong written and verbal communication skills. • Excellent organizational skills with exceptional attention to detail. • Ability to prioritize tasks, manage deadlines, and multitask effectively. • Professional demeanor and strong interpersonal skills. Preferred: • Experience in a service, industrial, manufacturing, or distribution environment. • Familiarity with ERP, CRM, or accounting software. • Experience supporting field service or technical teams. Knowledge, Skills & Abilities • Strong customer service orientation. • Ability to maintain confidentiality and handle sensitive information. • Self-motivated with the ability to work independently and collaboratively. • Strong problem-solving and critical-thinking abilities. • Ability to lift up to 40 lbs.