Program Support Assistant

Administrative Support

GENERAL PURPOSE: Responsible for a wide variety of clerical duties and provides support to the Office manager/Program Director in the management of the office.

DISTINGUISHING CHARACTERISTICS: This is an at-will administrative position within a program. This position is responsible for the coordination of appointments and interviews as well as supporting the administrative needs of the program.

ESSENTIAL DUTIES AND RESPONSIBILITIES – (ILLUSTRATIVE ONLY): The duties listed below are intended only as illustrations of the various types of work that could be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.

• Maintains census records and paperwork as required.
• Performs word processing tasks.
• Provides data entry services to program.
• Maintains orderly files and assures that an adequate supply of office supplies and forms are on hand.
• Maintains appointment books and bills for doctors' services.
• Provides receptionist duties, including receiving and answering all telephone calls and taking accurate messages.
• Schedules appointments.
• Maintains awareness of staff locations and destinations.
• Maintains and assists staff in using office equipment.
• Assists members in accessing services.
• Collects and distributes agency mail.
• Provides support to Program Director and Team Leaders as assigned.
• Adheres to and upholds the policies and procedures of Turning Point Community Programs.
• Attends all staff meetings unless approval for non-attendance is secured by the Office Manager or Program Director.
• Is personally responsible and held accountable for work hours and time management as coordinated with management team.

MINIMUM QUALIFICATIONS AND CERTIFICATIONS & LICENSES Education, Training and Experience: A typical way of obtaining the knowledge, skills and abilities outlined above is through graduation from an accredited high school or GED program and one (1) year of experience performing a wide variety of the duties identified above. Note: Work experience, on a year-by-year, may be used to qualify in lieu of the education requirements.

Licenses; Certificates; Special Requirements: California driver's license & current vehicle insurance/registration Reliable means of transportation capable of passing vehicle safety inspection if more than five years old excluding all modes of two-wheeled transport inclusive of bicycles, mopeds and motorcycles.

Schedule: Sunday to Thursday 7:30 am to 4:00 pm Compensation: $21-$22

Skills Preferred: Admin - Organization Intermediate Admin - Computer Proficient Advanced Admin - Attention to Detail Intermediate

Education Required: High School or better.