1st Assistant Manager

1st Assistant Manager

A Jimmy John's 1st Assistant Manager supports the General Manager (GM) by overseeing daily operations, leading staff, ensuring excellent customer service and store cleanliness, and executing company systems and procedures with high integrity. Key responsibilities include food and labor cost management, preparing schedules, training new hires, completing paperwork, and handling cash. The role requires strong communication, leadership, and math skills, the ability to work independently in a fast-paced environment, and availability for 40+ hour work weeks.

Manage daily in-store operations, ensuring the store is clean and efficient.

Staff Leadership:

Guide and train employees, delegating duties, evaluating performance, and fostering a positive, high-energy atmosphere.

Customer Service:

Ensure customers receive world-class service and that all cleanliness and quality standards are met.

Financial Management:

Supervise food and labor costs, manage cash drawers, and complete financial paperwork.

Inventory & Prep:

Oversee food preparation, including meat slicing and vegetable prep, and manage food item forecasting.

System Execution:

Consistently apply company procedures, policies, and systems with complete integrity.

Hiring & Development:

Participate in the hiring and training of new team members. You will be responsible for training, customer service excellence, food management from prep to production, labor management, increasing store sales, sense of urgency (one sammy is a rush), accurate and timely completion of all paperwork, food and produce ordering, payroll, scheduling, hiring.

Company Introduction

We slice our all-natural* meats and fresh veggies in-house every day. Our fresh-baked bread is made right here where you can see it, and our house-made tuna salad is fresh every day. The flavor of a ripe tomato, crisp shredded lettuce, combined with fresh-baked bread, fresh-sliced meat and real Hellmann's mayo - that's when the magic happens. Made with love every single day since 1983. That's Jimmy Fresh!