Technical Program Manager

Technical Program ManagerWe are seeking an experienced Technical Program Manager (TPM) to lead and drive large-scale, cross-functional initiatives, with a strong focus on AI-driven solutions, knowledge platforms, and enterprise technology delivery.Requirement/Must Have:1+ years of experience as a Technical Project Manager.Knowledge of Salesforce and AI.Experience in regulated environments (healthcare) with data governance and compliance considerations.Responsibilities:Lead end-to-end program planning, roadmap creation, and execution of complex initiatives.Ensure alignment across multiple workstreams, dependencies, and delivery milestones.Act as the central point of contact for business, technology, and leadership stakeholders.Facilitate decision-making, align priorities, and ensure program transparency.Proactively identify, track, and mitigate risks and issues.Drive timely escalations and resolution strategies to ensure delivery continuity.Establish and manage program governance, including intake, prioritization, QA validation, and release readiness.Define and standardize processes for scalable and repeatable delivery.Monitor program health, timelines, and deliverables.Ensure adherence to quality, compliance, and release standards.Provide clear, structured updates to leadership through executive dashboards and reports.Drive effective communication across technical and business teams.Nice to Have:Experience with AI / knowledge retrieval solutions and enterprise-scale implementations.Strong understanding of Agile/Scrum methodologies, SDLC, and cross-team dependency management.Familiarity with Salesforce ecosystem (Data Cloud, Agentforce).Exposure to knowledge management platforms, content systems, or data integration solutions.Skills:Strong verbal and written communication skills.Excellent communication and presentation skills.Ability to communicate effectively with stakeholders.Qualification And Education:Strong attention to detail with a bias for action.