Office and Operations Manager / Bookkeeper

About Kulshan Community Land Trust

Kulshan Community Land Trust (KCLT) creates permanently affordable homeownership opportunities throughout Whatcom County. Since 1999, KCLT has helped more than 240 households achieve affordable homeownership while ensuring homes remain affordable for future generations.

As KCLT continues to grow, we are seeking an organized, detail-oriented, and proactive Office and Operations Manager / Bookkeeper to help build and maintain the operational systems that support our mission. This position is ideal for someone who enjoys solving problems, creating order from complexity, and serving as the administrative hub of a dynamic nonprofit organization.

Position Summary

The Office and Operations Manager / Bookkeeper is responsible for maintaining the day-to-day financial, administrative, governance, and technology functions of the organization. Working closely with the Finance & Operations Director, Executive Director, and program staff, this position ensures the organization operates efficiently, remains compliant with organizational policies and regulatory requirements, and provides excellent support to staff, board members, volunteers, donors, and community members.

The successful candidate will be a highly organized professional with strong bookkeeping skills, excellent attention to detail, technology aptitude, and the ability to manage multiple priorities in a fast-paced environment.

Essential Duties and Responsibilities

Financial Management & Bookkeeping

• Maintain accurate financial records in QuickBooks Online.
• Process accounts payable, accounts receivable, invoices, payments, and reimbursements.
• Reconcile bank accounts, credit card statements, and other financial records.
• Prepare weekly bank deposits and maintain cash receipt records.
• Support monthly, quarterly, and annual financial reporting.
• Assist with preparation of organizational budgets and cash flow tracking.
• Maintain vendor records, W-9s, contracts, and payment documentation.
• Coordinate annual audit preparation and provide requested documentation.
• Maintain financial records for homeowner and condominium associations managed by KCLT.
• Assist with grant tracking and financial reporting requirements.
• Support annual tax filings and related compliance activities.

Payroll & Human Resources Administration

• Process payroll and maintain payroll records.
• Administer employee benefits and enrollment processes.
• Maintain personnel files and HR documentation.
• Support recruitment, hiring, onboarding, and offboarding activities.
• Coordinate employment postings, interview scheduling, and applicant communications.
• Maintain compliance with employment laws and organizational policies.
• Serve as a resource for employee questions related to payroll, benefits, and HR procedures.
• Track required employee trainings, certifications, and acknowledgements.

Office Administration & Operations

• Serve as the first point of contact for visitors, callers, and general inquiries.
• Manage incoming and outgoing mail, including weekly post office box pickups.
• Maintain organizational filing systems, both digital and physical.
• Order and manage office supplies and equipment.
• Coordinate office maintenance, repairs, and vendor relationships.
• Maintain organizational calendars and scheduling support as needed.
• Participate in the office cleaning rotation.
• Help develop and improve internal systems, procedures, and workflows.
• Ensure organizational records are maintained in accordance with retention policies.

Information Technology & Systems Coordination

• Serve as the primary internal point person for technology troubleshooting and coordination.
• Manage staff access to organizational systems including Microsoft 365, SharePoint, Salesforce, QuickBooks, HomeKeeper, and other software platforms.
• Coordinate technology onboarding and offboarding for employees, interns, volunteers, and AmeriCorps members.
• Maintain technology inventory and equipment records.
• Troubleshoot routine technology issues and coordinate with outside IT providers as needed.
• Assist with implementation of new software systems and operational improvements.
• Support organizational cybersecurity practices and user account management.

Development & Database Support

• Enter and maintain donor records.
• Process donations in Salesforce.
• Generate donor and grant reports as requested.
• Maintain data quality and database protocols.

Organizational Support

• Coordinate staff appreciation, recognition, and organizational celebrations.
• Assist with planning and logistics for board meetings, community events, and organizational gatherings.
• Contribute to a positive, collaborative, and mission-driven organizational culture.
• Perform other duties as assigned.

Qualifications

Required

• Associate degree or equivalent experience in accounting, business administration, nonprofit management, or related field.
• Minimum three years of bookkeeping, office management, or administrative operations experience.
• Experience with QuickBooks Online or similar accounting software.
• Strong proficiency with Microsoft Office 365 applications.
• Excellent organizational skills and attention to detail.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities and meet deadlines.
• Ability to maintain confidentiality and exercise sound judgment.
• Demonstrated problem-solving skills, curiosity, and initiative.

Preferred

• Nonprofit or Construction accounting experience.
• Experience supporting nonprofit boards or committees.
• Experience with payroll and HR administration.
• Familiarity with Gusto, SharePoint, Salesforce, or similar CRM/database systems.
• Experience managing technology systems and vendor relationships.
• Knowledge of affordable housing, community development, or nonprofit operations.

Compensation & Benefits

• $25-$35/ hour, depending on experience
• Flexible schedule and some remote work options
• Paid sick leave (per WA State law)
• PTO and paid holidays
• Regence Health Insurance and MetLife Dental at 90 days
• IRA and 3% employer match
• Opportunities for professional development
• Work with a mission-driven, collaborative team creating lasting community impact

To Apply

Please send your resume and a brief cover letter to ***email_hidden*** with the subject line “Office Manager”, KulshanCLT is an Equal Opportunity Employer and encourages applicants from diverse backgrounds and experiences to apply. Applications are due August 1, 2026.