Patient Access Rep

Job Title

Provides customers with courteous customer service in person and on the phone. Accurately enters data into computer.

Duties and Responsibilities:

• Welcomes patients into the practice
• Handles registration by entering patient demographics
• Verifies patient insurance and collect copays
• Data Entry to ensure accurate patient billing
• Scanning patient information into EMR
• Clear understanding of insurance plans to ensure proper appointment scheduling
• Operate standard office equipment such as calculators, computers, copiers, scanners, and facsimile equipment
• Ability to work in a fast pace environment with 10 Physicians, 1 PA-C, and 1 NP
• Adhere to company dress and appearance requirements
• Performs other related duties as assigned by management.

Requirements:

• At least 2 years of medical experience, preferred
• At least 2 years of previous experience in customer service role
• Knowledge of Practice management system, preferred
• Experience using EMR systems, preferred
• Multi-Tasking skills, required
• Strong communication and customer service skills necessary
• Excellent written and oral communication skills