MEDICAL OFFICE CUSTOMER SERVICE REP

Medical Receptionist/Customer Service Reps In Brooklyn

Physical Therapy Internal Marketing Customer Service Reps in Brooklyn to learn the ins and outs of what it takes to communicate with people about the brand of physical therapy.

Allcare Physical Therapy in Brooklyn is hiring and training Physical Therapy Front Desk Customer Service Reps to give them an extra edge on the competition getting into a PT program. If you are super driven and process-oriented, perfect for a rockstar pre-DPT health science, nursing, physician assistant, pre-med, part-time grad student, or college student looking to prepare for entry into a professional DPT program, please read on.

We created this Physical Therapist Front Desk and Internal Marketing Customer Service Rep job so you can be prepared and mentored before getting into the program. You can learn, meet, understand the psychology of the patient while applying medical terminology for specific sports medicine injuries and pain diagnoses. This will help you deliver value to people with real pain and injuries, and because of this new knowledge, you will get into most DPT programs you apply for after this job.

Heres how we choose the best candidate:

• You must have an amazing friendly can-do attitude bringing your own motivation to excel. You will be expected to handle long shifts dealing with people in pain, insurance questions, handling high volume of outbound and inbound telephone calls, and work under a Front Desk Manager to keep an organized Front Desk Reception area flowing, using technology like text messaging, call tracking systems, email, and billing software for collection of copays.
• You should have great attention to detail and awesome communication skills with high emotional intelligence. Love to learn and love to explain things, be great at persuasion, selling, and confronting customer objections to keeping their appointments.
• A passion for helping people overcome pain and injury and a passion for giving people in pain the gift of "movement and independence."

We want to make sure you have the availability to be here with us to get the most out of this amazing experience. You must be able to be flexible with your work and school hours and its really a must to live nearby (so living in Brooklyn is crucial) because you will be immersed in so much knowledge you may also be needed to float occasionally as covering FRONT DESK if your schedule allows.

We need help on shifts from 2:00 PM to 7:30 PM Mon/Tues/Thurs and float on Sundays when needed. Skills needed are great phone and listening skills. No experience is necessary, but a "can do attitude" is necessary to apply. Because we only have two spots for this aide job opening, go ahead and post a cover letter as well.