Resident Service Coordinator
$21.81 - $27.25 per hourGarden Homes
SUMMARY: The Resident Services Coordinator will be primarily responsible for responding to and directing resident needs. This position will act as the first contact in the leasing office and in our commitment to excellent customer service. ESSENTIAL DUTIES & RESPONSIBILITIES: The Resident Services Coordinator's duties and responsibilities include, but are not limited to, the following:
• Event plan, attend, and execute resident functions and events.
• Coordinate building operations and system between recreation, retail, and office staff.
• Oversee services to residents and prospective residents to help achieve our customer service goals.
• Ability to field multiple phone lines and work under pressure.
• Ensure residents are knowledgeable regarding community's services, operating procedures and issues/events.
• Responds to inquiries and requests from prospective residents.
• Respond to inquiries and requests from current residents.
• Coordinate resident service issues with appropriate community staff such as maintenance, leasing, and amenity scheduling.
• Provide ongoing backup support to the following: lease units, tour prospects, and assist in general leasing office operation.
• Serve as a concierge to residents.
• Network with neighboring businesses in order to maximize marketing opportunities.
• Other duties as assigned. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations are available, upon request, to assist qualified persons with disabilities to perform the essential functions of the job, as needed. EDUCATION/EXPERIENCE:
• One (1) years related experience and/or training; or the equivalent of education and experience. TECHNICAL SKILLS REQUIRED:
• To perform this job successfully, the individual should have knowledge of Microsoft Office Suite and Publishing Software. Previous experience with Property Management software including Yardi and Onsite a plus. PHYSICAL DEMANDS:
• Must be able to lift and/ or move up to 15 pounds. Regularly required to sit, stand, lift, push, pull, bend, squat and reach. Regularly required to use standard office equipment including computer, telephone, fax machine, scanner, and do filing. COMMUNICATIONS:
• Must be able to effectively communicate (orally and written) in a respectful, professional manner on a regular basis with prospective residents, current residents, staff, management and co-workers within the company as well as with outside vendors. Must be able to work as part of a team. Follows instructions and responds to management's direction. Takes constructive criticism and uses it as a learning tool. English proficiency is required; Spanish proficiency is a plus. Must be able to adapt communication to be understood by the audience. SUPERVISORY RESPONSIBILITIES:
• Is reliable and consistently at work and on time; willing to travel, and work evenings, weekends and holidays, as needed. TRAVEL
• Travel may be required within the Southern California Region and Arizona. OTHER COMPETENCY REQUIREMENTS FOR EFFECTIVE PERFORMANCE
• An energetic, positive, ethical and enthusiastic leader with strong people management skills. Effective communicator, trainer and motivator. Inspires trust, respect and loyal team relationships.
• Understands business objectives (focus on profitability, quality, professionalism, efficiency and effective use of time), and is results driven. Develops practical strategies to achieve business objectives. Makes sound business decisions.
• Excels in a fast paced, dynamic environment; ability to adapt to changing priorities; remains organized and focused under pressure; able to meet deadlines.
• Calmly and effectively manages conflict, difficult and/or emotional situations; focusing on resolving issues and achieving an effective solution, rather than on blame.
• General understanding of company's policies and laws applicable to the conduct of business; follows and enforces such policies and laws.
• Works independently with little or only general supervision.
• Is accountable for the responsibilities of the position; accepts constructive criticism in a positive manner.
• Ability to plan, budget, schedule staff and resources effectively and efficiently.
• Treats others with respect; shows sensitivity to and respect for cultural differences; supports diverse workforce and helps to ensure a workplace and living community free from unlawful discrimination and harassment.
• Maintains confidentiality and discretion with regard to sensitive proprietary and confidential information of Company, residents, and customers. Pay range: $21.81-$27.25 GC Service Corp is an equal opportunity employer, veterans and disabled.
• Event plan, attend, and execute resident functions and events.
• Coordinate building operations and system between recreation, retail, and office staff.
• Oversee services to residents and prospective residents to help achieve our customer service goals.
• Ability to field multiple phone lines and work under pressure.
• Ensure residents are knowledgeable regarding community's services, operating procedures and issues/events.
• Responds to inquiries and requests from prospective residents.
• Respond to inquiries and requests from current residents.
• Coordinate resident service issues with appropriate community staff such as maintenance, leasing, and amenity scheduling.
• Provide ongoing backup support to the following: lease units, tour prospects, and assist in general leasing office operation.
• Serve as a concierge to residents.
• Network with neighboring businesses in order to maximize marketing opportunities.
• Other duties as assigned. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations are available, upon request, to assist qualified persons with disabilities to perform the essential functions of the job, as needed. EDUCATION/EXPERIENCE:
• One (1) years related experience and/or training; or the equivalent of education and experience. TECHNICAL SKILLS REQUIRED:
• To perform this job successfully, the individual should have knowledge of Microsoft Office Suite and Publishing Software. Previous experience with Property Management software including Yardi and Onsite a plus. PHYSICAL DEMANDS:
• Must be able to lift and/ or move up to 15 pounds. Regularly required to sit, stand, lift, push, pull, bend, squat and reach. Regularly required to use standard office equipment including computer, telephone, fax machine, scanner, and do filing. COMMUNICATIONS:
• Must be able to effectively communicate (orally and written) in a respectful, professional manner on a regular basis with prospective residents, current residents, staff, management and co-workers within the company as well as with outside vendors. Must be able to work as part of a team. Follows instructions and responds to management's direction. Takes constructive criticism and uses it as a learning tool. English proficiency is required; Spanish proficiency is a plus. Must be able to adapt communication to be understood by the audience. SUPERVISORY RESPONSIBILITIES:
- This position has no supervisory responsibilities.
• Is reliable and consistently at work and on time; willing to travel, and work evenings, weekends and holidays, as needed. TRAVEL
• Travel may be required within the Southern California Region and Arizona. OTHER COMPETENCY REQUIREMENTS FOR EFFECTIVE PERFORMANCE
• An energetic, positive, ethical and enthusiastic leader with strong people management skills. Effective communicator, trainer and motivator. Inspires trust, respect and loyal team relationships.
• Understands business objectives (focus on profitability, quality, professionalism, efficiency and effective use of time), and is results driven. Develops practical strategies to achieve business objectives. Makes sound business decisions.
• Excels in a fast paced, dynamic environment; ability to adapt to changing priorities; remains organized and focused under pressure; able to meet deadlines.
• Calmly and effectively manages conflict, difficult and/or emotional situations; focusing on resolving issues and achieving an effective solution, rather than on blame.
• General understanding of company's policies and laws applicable to the conduct of business; follows and enforces such policies and laws.
• Works independently with little or only general supervision.
• Is accountable for the responsibilities of the position; accepts constructive criticism in a positive manner.
• Ability to plan, budget, schedule staff and resources effectively and efficiently.
• Treats others with respect; shows sensitivity to and respect for cultural differences; supports diverse workforce and helps to ensure a workplace and living community free from unlawful discrimination and harassment.
• Maintains confidentiality and discretion with regard to sensitive proprietary and confidential information of Company, residents, and customers. Pay range: $21.81-$27.25 GC Service Corp is an equal opportunity employer, veterans and disabled.
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Resident Service Coordinator in San Diego, CA vacancy
$25 - $27 per hour
...About the Job Resident Services Coordinator (Part-Time) Location: San Diego, CA (City Heights/Chollas Creek) Hours: Approximately 20 hours per week Pay Rate: $25-$27 per hour (DOE) Job Summary: We are seeking a Resident Services Coordinator to...ResidentHourly payPart timeWork at officeFlexible hours$22 - $23 per hour
...Resident Services Coordinator - Luma San Diego, CA With over 30 years of experience in the acquisition, development, rehabilitation, and management of apartment communities across the Western United States, we are a trusted partner in the property management industry...ResidentWork at officeLocal areaFlexible hours$20 per hour
...Job Description Job Description Residential Service Coordinator I Residential Services At Father Joe’s Villages, safe and supportive... ...activities. Provide client-centered support and connect residents to internal and community-based resources such as healthcare...ResidentHourly payFull timeWork at officeShift workAfternoon shift$132.5k - $302.4k
...Salesforce practice. You Are: A Salesforce Functional Patient Services Delivery Lead within the Life Sciences Industry. You thrive in... ...notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being...ResidentWork experience placementLive inWork at officeLocal area- ...Service Coordinator The Service Coordinator answers incoming telephone calls and greets visitors in a friendly, interested, and helpful manner. He or she receives, processes, and coordinates all incoming sales inquiries, showroom floor requests, service requests, and...SuggestedWork at office
$23 per hour
...People Services Team Member Are you passionate about people? Love being the behind-the-scenes hero who keeps things running smoothly... ...plan questions (medical, dental, vision, and more) Help coordinate open enrollment and retirement plan support (401(k)) Be a friendly...Work at office- ...CJ Charles Jewelers is seeking a Service Coordinator to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. A Service Coordinator duty is to provide excellent customer service – following...Visa sponsorshipWork visaNight shift
- ...About the job Remote Travel Services Coordinator About the Role As a Remote Travel Services Coordinator , you’ll play a key role in guiding travelers through every step of their journey—from the excitement of planning to their return home with lasting memories....Remote workFlexible hours
$32 - $33 per hour
...One-Stop Operations Coordinator Working with us takes a certain kind of person; we want... ...Voluntary Term Life Insurance ~ Public Service Loan Forgiveness (PSLF) Eligible Employer... ...Employer Drug Screening, for California Residents. ~ Must Have Appropriate and Valid State...ResidentHourly payTemporary workWork experience placementWork at officeLocal areaFlexible hours$17.79 - $25 per hour
...oversee the day-to-day operations of a specialized 1-to-3-person site, fostering employee growth and providing unparalleled customer service. Reporting directly to our Account Manager, you will play a pivotal role in employee developmental support and assist in navigating...Work at officeWorldwideRelocation packageFlexible hours$59k - $85.1k
...Job Sub Function: Technical Customer Service Job Category: Professional All... ...Johnson is recruiting for a Senior Service Coordinator to support our Orthopaedics business.... ...Coast time zones. The ideal candidate will reside on the West Coast. About Johnson &...Remote jobFull timeTemporary workWork experience placementWork at officeLocal area$25 - $29.12 per hour
...in and check-out processes, ensuring accuracy in demographics and insurance information. This role requires proficiency in customer service and clerical support, especially in a healthcare environment. Candidates must possess at least a High School diploma or GED, with...Hourly pay- ...Conference Services Coordinator Bartell Hotels is San Diego's largest independent hotel owner-operator with a sharp focus on employees, customers and community. This diverse collection of properties reflects Southern California's natural beauty, love for active lifestyles...Work at office
- ...Position Summary We are currently seeking motivated, service-oriented individuals to join our team as Sales & Customer Service Representatives. In this role, you will work directly with clients who have requested information about benefit programs, helping them understand...Remote workWork from homeFlexible hours
$25 per hour
...If you have a passion for helping others along their recovery journey, then we invite you to join our Crestwood family! Title Service Coordinator (Mental Health Case Manager) Job Duties The Service Coordinator (Mental Health Case Manager) assesses clients to identify...Hourly payFull timePart timeWork experience placementLocal area- Cogir Senior Living - - Responsibilities: Assist residents with activities of daily living, such as bathing, dressing, grooming, toileting, and transferring, as needed, while adhering to community protocols, licensing regulations, and guidelines for resident and employee...Resident
$57.4k - $71.35k
#140237 Patient Service Coordinator-Outpatient Radiology UCSD Department of Radiology is one of the most innovative and productive academic departments in the country, offering challenging career opportunities in the diverse areas of advanced educational programs, cutting...Hourly payFlexible hoursShift work- ...Company Name: Team Unstoppable Location: Remote - Must be resident of the Cincinnati, Ohio area Job Type: Full-time Salary Range... ..., training provided Team Unstoppable, a leading financial services company, is seeking an Insurance Agent/Financial Adviser to join...ResidentRemote work
- LCS Senior Living - 18655 West Bernardo Drive - Responsibilities: Assist residents with activities of daily living; Report changes to licensed nurse; Participate in admission, transfer, and discharge procedures; Document required data accurately and timely; Respond to residents...ResidentNight shift
- ...eTeam'ers across 5 divisions of the company: Sales, Marketing, Client Success, Operations and Product Development. Requirements (residents only): Bachelor's Degree (required) 3-5 years minimum SaaS sales experience (required) Strong face-to-face presentation...ResidentLocal areaRemote workWork from homeHome office
$53.8k - $72.8k
...Become a part of our caring community The Patient Services Coordinator-LPN is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists...Full timeTemporary workApprenticeshipWork at office- Front Porch - - Responsibilities: Provide quality customer service to residents and families; Assist residents with bathing, dressing and personal hygiene; Assist with meals including serving and tray delivery; Wash resident laundry and make beds; Maintain a safe sanitary...Resident
- ...Doctors of Optometry in our network have the opportunity to make more than typical clinical settings by providing access to care to residents of nursing homes and hospitals we serve. Full and part time available depending on the geographical distance you are willing to...ResidentFull timePart timePrivate practice
$28 per hour
...customer focused, and dedicated Client Success Coordinator to join our team! Our ideal candidate is... ...Qualifications Extensive Customer Service Background: We are seeking candidates... ...WarriorBabe is not able to support employment for residents of the state of California....ResidentHourly payRemote workMonday to FridayFlexible hoursAfternoon shift- ...[Facilities Maintenance] As a Maintenance Technician at GreyStar, you'll: Complete assigned work orders generated from resident requests for service, as well as preventative maintenance on the property; Diagnose the source or cause of the defect or problem, and make repairs...Resident
$28 - $30 per hour
...Shea Properties is seeking an Assistant Service Manager in San Diego, CA, to help manage daily maintenance tasks at a new apartment community... ...inventory, and providing customer service while overseeing resident satisfaction. Competitive salary range of $28.00 - $30.00/hour...ResidentRelocation package$325k - $425k
...Some of the highlights include: - Monday- Friday (inpatient). No call on weekends if you wish. We have UC residents that rotate through our hospital - Scope of work will be inpatient rounding. Med Checks, Admissions and Discharges as needed. - IOP Program in place....ResidentMonday to FridayWeekend work$177.69k
...including Stroll, BeLocal, Greet, Real Producers, and more. Stroll delivers hyper-local content to desirable, affluent communities. Residents value Stroll because the content comes from the community itself. Local businesses benefit by connecting directly with these...ResidentLocal areaWork from homeHome officeFlexible hours- ...the department. Stakeholder Collaboration Coordinate with internal engineering teams, program... ...insurance plans covering a range of services Dental and Vision Insurance: Coverage for... ...(1) U.S. citizens, (2) legal permanent residents (a.k.a. green card holders), and (3) certain...ResidentPermanent employmentTemporary workWork at officeNight shift
- SRG Senior Living - - Responsibilities: Respond to resident needs promptly and kindly; Assist residents in daily living activities (bathing, dressing, feeding, mobility); Transport residents as necessary; Listen to residents' stories; Work with a care team to provide the...Resident
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Resident Service Coordinator. Be the first to apply!
Related searches
- food service coordinator San Diego, CA
- family service coordinator San Diego, CA
- member services coordinator San Diego, CA
- early intervention service coordinator San Diego, CA
- service lead San Diego, CA
- service team leader San Diego, CA
- service coordinator San Diego, CA
- citizens bank San Diego, CA
- resident self storage manager San Diego, CA
- senior resident engineer San Diego, CA









